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Apple ID money

While adding the money to Apple ID twice amount got deducted, how to re claims the funds back. Till now amount not received in bank accounts

Posted on Nov 24, 2022 1:00 PM

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Posted on Nov 24, 2022 1:06 PM

The Apple Support article: Check your Apple ID balance - Check your Apple Account balance - Apple Support says:

"About unused Apple ID balance

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support [ Contact - Official Apple Support ] to request a refund."


And the document: Add money to Apple Cash Add money to Apple Cash - Apple Support says:

"You can't add money from a gift card, even if it's already in Wallet."



Normally balance cannot be transferred between accounts but if this was an actual card (not electronic) and you have not spent any of it you can see if Apple would be prepared to return the value to the card.


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." Click here --> Contact Apple for support and service - Apple Support


1 reply
Question marked as Best reply

Nov 24, 2022 1:06 PM in response to stalin13

The Apple Support article: Check your Apple ID balance - Check your Apple Account balance - Apple Support says:

"About unused Apple ID balance

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support [ Contact - Official Apple Support ] to request a refund."


And the document: Add money to Apple Cash Add money to Apple Cash - Apple Support says:

"You can't add money from a gift card, even if it's already in Wallet."



Normally balance cannot be transferred between accounts but if this was an actual card (not electronic) and you have not spent any of it you can see if Apple would be prepared to return the value to the card.


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." Click here --> Contact Apple for support and service - Apple Support


Apple ID money

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