Essentially I am constantly running into situations where I cannot call or make texts. The only solution is to either reset my phone or toggle my phone in and out of airplane mode for each text or call. There is nothing wrong with my carrier. My carrier settings are up to date. My phone ( SE 3- 4 months old) is up to date with the lattest ios. Is this a known problem, or should I be contacting support?
iPhone SE, iOS 14
Hello frochild,
If you're unable to make calls, please check out the suggestions in this link, which may help with that issue: If you can't make or receive calls on your iPhone
If you can't make or receive calls on your iPhone
Find out what to do if you see "No Service" or "Searching" in the status bar. If you can't make or receive calls on your iPhone, follow these steps, testing after each step:
Contact your carrier
When you contact your carrier, make sure that:
• Your account is set up to use your iPhone.
• There aren't any localized service outages.
• Your account doesn't have a billing-related block.
• Your calls don't have errors on the carrier system.
Update your software
1. Check for a carrier settings update.
2. Check for an iOS software update. Some updates might require a Wi-Fi connection.
Check your iPhone settings
1. Turn Airplane Mode on and off. Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off.
2. Check Do Not Disturb. Go to Settings > Focus > Do Not Disturb and make sure it's off.
3. Check for any blocked phone numbers. Go to Settings > Phone > Blocked Contacts.
4. See if Call Forwarding is turned on. Go to Settings > Phone > Call Forwarding and make sure it's off.
5. Check to see if Silence Unknown Callers is turned on. If the setting is on, a caller must be listed in your Contacts or Recents. Or they must have shared their number in Mail or sent you a message using that number in order for their call to go through. Add their number to Contacts to ensure the phone rings. Calls from some third-party apps might not go through.
Check your network settings
1. Reset your network settings. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This will erase all current saved settings, including Wi-Fi passwords, preferred networks, and VPN settings.
2. Try to make or receive calls in another location.
Contact Apple Support
If you still can't make or receive calls, contact Apple Support, then follow the steps to complete your request.
As for the issue with sending messages, can you let us know more about what happens when you try to send a message, so we can assist? Please also check out this link, which has information that can help with several issues with sending messages: If you can't send or receive messages on your iPhone or iPad
Thanks!
Unable to send texts, make or receive calls
