Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

NEED to update older iPad mini as far as it can go

I am trying to update my older iPad mini, which has not been used for several years. I recharged it and now trying to get it updated to the latest OS it can handle (which after looking online, it looks like 12.8.5 would be the highest a iPad mini 2 Model A 1489 can handle).

In the settings it looks like I have OS 11.2.5.

The software update tab shows a red dot update beside "Software Update." When I tap it, I can see in the background it says "Checking for Update" but then a PopUp window comes up and says "Unable to Check for Update. An error occurred while checking for a software update." Then I hit TRY AGAIN but the pop up keeps coming up and nothing connects to update. I tried it connected to wifi while plugged in to electric. I tried connecting it to my MacBook bluetooth and also my iPhone.... nothing worked. All I really want to use the iPad for at this point is to put it on my website's Newsletter Sign Up page, so customers can sign up while they are at my stand... but the iPad won't even load my website....

Is there a place where the OS 12.8.5 update is still online so I can manually try and update the iPad mini?


Posted on Nov 25, 2022 8:42 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 26, 2022 6:00 AM

The first generation iPad Air, iPad mini2 and mini3 can only be updated to iOS 12.5.6.


Apple ended major update support for these models of iPad in September 2019 - although they continue to receive occasional “point” security updates, the most recent being released August 2022. These devices cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU capabilities and available RAM) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS15/16.



If your iPad is capable of being updated to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that while an iPad may be capable of update, it may be too far behind the current version to be updated directly from iPad settings. In such circumstances you will likely need to use a computer to perform the update. You will need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.

9 replies
Question marked as Top-ranking reply

Nov 26, 2022 6:00 AM in response to Denise Fuhrman

The first generation iPad Air, iPad mini2 and mini3 can only be updated to iOS 12.5.6.


Apple ended major update support for these models of iPad in September 2019 - although they continue to receive occasional “point” security updates, the most recent being released August 2022. These devices cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU capabilities and available RAM) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS15/16.



If your iPad is capable of being updated to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that while an iPad may be capable of update, it may be too far behind the current version to be updated directly from iPad settings. In such circumstances you will likely need to use a computer to perform the update. You will need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.

Nov 26, 2022 12:44 PM in response to Denise Fuhrman

Here is what you need to know.

The 2013 iPad Air 1 ( “A” model number A1474/1475/1476 ), iPad Mini 2 ( “ A” model number A1489/1490/1491 ) and the 2014 iPad Mini 3 ( “A” model number A1599/1600/1601 ) cannot upgrade beyond any version of iOS 12, currently at iOS 12.5.6.


These iPad models have overall internal hardware that is too old, too underpowered and incapable of running all of the new, advanced and internal hardware resource intensive features of the newest iPadOS versions.

These iPad models are 8 and 9-years old, now, in 2022.


Sorry.


Third party app support, typically, continues for 2-3 years AFTER Apple ends full support of a subset of their devices.

The last major update to iOS 12 was in 2019, with iOS 12.3.

Apple has stopped issuing any major iOS 12 updates for these very old iPad models and have been ONLY issuing security, “point” updates for the past few years.

So, year three is coming to an end and third party app support has been on a steady, downward/decline trend for all iOS 12 supported devices.

Many popular third party apps are no longer available to 9 to 10-year old iPad models that are, permanently, stuck at some version of iOS 12.

Look for many more third party apps dropping support for all iOS 12 supported devices as the 2022 year progresses to its end and into the beginning of 2023.

The immediately above statement is what you really need to worry about.


In addition, the various iOS 12 Web browsers, that were once available for these older iPad models, should still be safe to use for a while longer, you can still use that iPad the way it has always been used, but know that 8 to 9-year old iPad models will no longer have access to any current apps.


Plus, no way to know when Apple will cut off all security support for these 8 and 9-year old devices.


Also, the internal, rechargeable batteries in these old iPads are, also, running on borrowed time.

Not worth the costs to replace these old internal, rechargeable batteries in these old iPads, any longer, either.


Also, these very old iPad models have NO real trade-in nor any resale value, either.


Sorry.


You need to consider that it is the Fall of 2022, now.

iPadOS 16.1 is here!

These 8 to 9-year old, iOS 12 iPad models are coming to the full end of their support life.

These iPad models will be 4 OS iterations behind, now.

You really need to seriously consider a purchase of a new iPad model OR a much, MUCH “newer” and less expensive, refurbished or used iPad models, from better known, trusted sources, like other Apple product/device retailers/resellers, some locally or from online, on the Web/Internet, capable of running the latest iPadOS versions.

There are PLENTY of newer, older iPad models that can run the latest, current versions of iPadOS.


If you need OR ONLY able to afford to purchase older, less expensive iPad models, look at older IPads from 2015 and later.


All of these older model iPads below CAN, currently, run the latest releases of iPadOS 16.


2015-2017, 12.9 inch screen iPad Pro models ( 1st gen Pencil support )

2016 9.7 inch screen iPad Pro models ( 1st gen Pencil support )

2017, 10.5 inch screen iPad Pro models ( 1st gen Pencil support )

2017, 9.7 inch screen iPad 5th gen models ( NO Pencil support )

2018, 9.7 inch screen iPad 6th gen models ( 1st gen Pencil support )

2019, 10.2 inch screen iPad 7th gen models ( 1st gen Pencil support )

2020, 10.2 inch screen iPad 8th gen models ( 1st gen Pencil support )

2018, 11 inch or 12.9 inch screen iPad Pro models ( 2nd gen Pencil support )

2019, 10.5 inch screen iPad Air 3rd gen models ( 1st gen Pencil support )

2019, 7.9 inch screen iPad Mini 5th gen models ( 1st gen Pencil support )



Get the largest internal data storage model you can afford as NO Apple iOS device has ANY expandable storage.


I am sorry that you had to learn all of this, but this does not change any of the facts regarding these older iOS devices.



Sorry & Best of Luck to You!

Nov 25, 2022 9:01 PM in response to Denise Fuhrman

Denise Fuhrman Said:

"NEED to update older iPad mini as far as it can go: [...]Is there a place where the OS 12.8.5 update is still online so I can manually try and update the iPad mini?"

-------


Updating an iPad:

Do so by using a compatible device, and reliable connection.


Use of a Computer to Update:

My User Tip: Making Use of a Computer for Updating an iOS Device - User Tip

Nov 28, 2022 12:46 AM in response to Denise Fuhrman

Your iPad is waaaay too far behind in iOS/iPadOS upgrades/updates.

If you have access to a full computer, like a Mac or Windows PC, try either using the Finder on a Mac that has the newest macOS Catalina, or later macOS, installed OR with an older Mac with an older Mac OS, download and install the latest iTunes version ( or latest iTunes for Windows PC ), make sure the Mac or Windows PC is connected to the Internet, connect your iPad by the USB charge cable to the computer and let the iTunes application upgrade/update that iPad model, using the iTunes Software Update feature, to its current, maximum OS of iOS 12.5.6.


At this late stage, use of a Mac or Windows PC is, now, unavoidable.


Make sure your iPad is, at least, charged to 50% or greater to attempt this.


Also, make sure your iPad has, at least, between 6-8 GBs of free internal data storage space for downloading and installing a major iOS/iPadOS upgrade.


Make sure your desktop/laptop computer has plenty of internal drive storage space, also.


Also, make sure to do a backup of your iPad's data, prior to upgrading/updating.

Backup to Apple iCloud and/or a full Mac or Windows PC using the same iTunes app OR, if a newer Mac running macOS Catalina, or later, making a backup using the macOS Finder app.


How to back up your iPhone, iPad, and iPod touch - Apple Support


If NO access to a Mac or Windows computer, you will have to seek help from a good friend or family member, with a full Mac or Windows PC, to help you out


OR


Search online to locate and call contact your nearest, “local” Apple Store location to try/attempt to make an appointment to get your Apple iPad upgraded/updated to its latest iOS/iPadOS version.

OR, alternatively, use the “Get Support” link, at the upper right hand corner of every Apple Support Community Webpage to attempt to schedule an appointment with your nearest Apple Store location.

Apple Store employees will be glad to help/assist you.



Best of Luck to You!


Nov 26, 2022 12:46 PM in response to Denise Fuhrman

If you decide to go down the path of purchasing used, secondhand Apple devices, from individual Apple device sellers, here is how to avoid purchasing an Apple iOS/iPadOS device with user activation lock, in the future.



If you purchase any iPad, or any Apple iOS device, for that matter, used/second hand, online, or even in-person, make sure this iPad does NOT have user activation lock and has been properly reset for sale.

A properly reset for sale iPad should initially power up to an animated, multi-language “Welcome” screen.

DO NOT take the iPad seller's word that this iPad is user activation lock free!

We have seen plenty of used iOS device purchasers get scammed.

User Activation Lock can never be bypasss, circumvented or worked around IF there is no correct previous/original user information to be able to do so.

Apple doesn't get involved with ANY user activation locked, used/second-hand sold devices, either.


So, buyer beware!


If purchasing a used device in-person, power the iPad ON

If the iPad DOES NOT display the initial animated, multi-language “Welcome” screen, then pass on purchasing this iPad.

If the iPad powers up to any other screen, then forget purchasing this iPad.

You cannot trust that the seller actually has the correct needed info to properly reset the iPad back to factory settings right then and there before the actual purchase and exchange of money for the iPad, in question.

Pass on the device!


If you are purchasing this used iPad online ask the seller to provide multiple images, either online or be sent to you via email, showing this animated, multi-language “Welcome” screen of the interested in purchasing iPad model.

Even better, ask for a short video be sent to you showing this animated, multi-language “Welcome” screen, in action and in its entirety, posted to the online ad or emailed to you.

If the online iPad seller refuses any of these requests, pass on the iPad. DO NOT buy!



Good Luck to You!


Nov 27, 2022 7:33 PM in response to LotusPilot

Thanks for actual links to try (although I think I may have already looked through those). I absolutely know and understand this iPad is old and can only be updated as far as it is capable to do, and that is fine... The ONLY think I want to use this for is to keep a single webpage on the screen, which is a newsletter signup page. I don't want or need the iPad to do ANYTHING else. I only want to use it for people to sign up to a newsletter on a website. I will keep the page open, so the next person can sign up.

Nov 27, 2022 7:34 PM in response to MichelPM

I absolutely know and understand this iPad is old and can only be updated as far as it is capable to do, and that is fine... The ONLY think I want to use this for is to keep a single webpage on the screen, which is a newsletter signup page. I don't want or need the iPad to do ANYTHING else. I only want to use it for people to sign up to a newsletter on a website. I will keep the page open, so the next person can sign up.

Nov 30, 2022 4:44 AM in response to MichelPM

UPDATE! I completed what I wanted to do! I opened up iTunes on my MAC. Plugged in the iPad to my MAC with a USB cord. iTunes automatically recognized the iPad, asked if I wanted to update the OS, I clicked yes, it did it's thing and was updated fairly quickly!


I opened the browser, typed in my website and it came up! I went to the Sign Up for our Newsletter page, typed in my email address to test it, and it worked!


This is the ONLY thing this iPad will be used for, so I am fine with it being old. It is now able to do the one thing I need it for with this final update. Hopefully it will be able to keep working for a long time yet! Thanks for everyone advice!!!!

NEED to update older iPad mini as far as it can go

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.