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Apple TV 4K screensaver not working

I used to have my photos as a screensaver and it worked perfectly. Today no screensavers are working.


How to reproduce:

  1. Click on Type in the Screensaver menu and then pick Aerial.
  2. Press the menu button twice to return to the Screensaver menu.
  3. Scroll down and click on Preview.
  4. I expect to see the Aerial screensaver but all I see is a black screen with the cog wheel turning.


TVos 15.1.1


Does anyone know how to fix it?

Posted on Nov 26, 2022 3:50 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2022 4:32 PM

Hi vhallgrimsson,


If you're unable to load screensavers, and everything else seems to be working properly with your Apple TV, we'd recommend restarting your Apple TV to see if this persists afterwards: Restart Apple TV - Apple Support


If you do that, and still have issues with it loading, reach out to Apple here to look into this with you further: Apple Support


Cheers.

1 reply
Question marked as Top-ranking reply

Nov 27, 2022 4:32 PM in response to vhallgrimsson

Hi vhallgrimsson,


If you're unable to load screensavers, and everything else seems to be working properly with your Apple TV, we'd recommend restarting your Apple TV to see if this persists afterwards: Restart Apple TV - Apple Support


If you do that, and still have issues with it loading, reach out to Apple here to look into this with you further: Apple Support


Cheers.

Apple TV 4K screensaver not working

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