Next Button is not working..

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kenzo54 Author

Level 1

6 points

Next Button is not working..

So I made myself apple id, I was so exited about it but when I try to install a game it said to me "THIS APPLE ID HAS NOT YET BEEN USED IN THE ITUNES STORE" "TAP REVIEW TO SIGN IN" well I innocently TAP the review button, then it showed me agree to terms and condition button, so I push the agreement term thing button then next I push the button NEXT but it didn't do anything, I tried to push it again and again but no luck it didn't do anything.. I just want to say please help.. I have been trying to fix it for a while now but no luck.. it would be great if you give help me.. so thank you that's all.

iPad 2, iOS 9

Posted on Nov 26, 2022 6:01 AM

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Answer 1

Top-ranking reply

Henderson_86

Community Specialist

Nov 27, 2022 5:38 PM in response to kenzo54

Hi kenzo54,

We understand that you’re unable to accept the terms and conditions for iTunes. We'd like to look into this with you to see how we can help. If you go to Apple ID account page, review all of the answer that you’ve provided. Make sure you have a valid payment method, and that the information is correct. Make sure your billing address matches the address your card statements are sent to as well. See if you can accept the Apple Media Services Terms & Conditions now.

If you continue to have an issue, see if Restart your iPad - Apple Support will help move forward, and if not, we recommend to further reach out to Apple Support

Thanks for using Apple Support Communities.

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Next Button is not working..

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