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User profile for user: Laurierrose
Laurierrose Author
User level: Level 1
6 points

Cannot reinstall my Apple mail account

Hi. I deleted this account on my iPhone because I kept getting the error message connection to server failed, but I cannot reinstate it. I enter my username and my password, no problem, and all looks fine. Then I get the screen with the list of providers and the option of adding an account. No account has been added


i did the same with my iPad and reinstalled the account without any problems


i should add, however, that on iPad I still get the same error message so reinstalling it did not work


  • so my question is a two parter. How to reinstall the mail account on my iPhone and how to get rid of error message




iPhone SE

Posted on Nov 26, 2022 8:48 AM

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User profile for user: ChrisJ4203
ChrisJ4203
User level: Level 10
230,419 points

Posted on Nov 26, 2022 9:03 AM

See this about adding a mail account to your iPhone. Add an email account to your iPhone, iPad, or iPod touch - Apple Support

Make sure you do not have any restrictions set on the device in Settings.

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Cannot reinstall my Apple mail account

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