iPhone 14 Pro Max proximity sensor does not work on whatsapp voice messages

nonscordarmi wrote:

I spoke with their engineers many times, they don’t wanna take the responsibility

Whose engineers?

Only WhatsApp can fix this.

If they choose not to, it won't be fixed.

Apple can’t control or fix third-party apps.

Yes, sadly only WhatsApp can fix it, and they seemingly just don't care about it.

Apple Anwer to me. This is an Spple Feature.

Try to make a new start and you will see: It works correct once. Later the Feature will work well.

It’s not a WhatsApp related problem, the problem is not just in WhatsApp, i tried multiple 3rd parties apps and they all behave the same!

try (Botim) for example

t0r wrote:

You don’t need to. You can leave a feedback by just having an Apple ID.

The feedback assistant is only accessible to beta testers. Here is the link for non-beta testers→Product Feedback - Apple

Same problema with my iPhone 14 Pro, iOS 16.3.

It takes 5/6 seconds with Whatsapp, Messenger, Telegram, Instagram...

With calls (native) i've no problem, the screen goes off immediatly when i cover the proximity sensor with the ear.

It's SHAMEFUL, and it's been 4 months without a solution for a €1,500 phone, well Apple is doing worse than your competitors what you presume the most, which is not having problems. But no statement from Apple or anything, and the technical service still has no idea about this error, they are not taking it very seriously... we are just a number that give them money

I would not go to a store expecting the guy there to fix the problem. I am sure they know about this and if they don't have a solution for this it's because it may be a WhatsApp problem (just my opinion).

I am an easy going guy and I wouldn't be so hard to say that I will stop using Apple products just because they can't or haven't fix this one problem yet... I learned (I like to say I programmed my brain) to hold the phone different when I have to listen a voice message to my hear... that solved the problem ;-)

Hopefully a real solution will come along.. in the meantime, my iphone 14 pro is the best and I would never switch to other brands just because of this, but this is just me :-)

All the messaging apps, not limited to whatsapp only. Been having this issue since the day of purchase of the iPhone 14 pro max, regret the decision of purchasing it. It was working perfectly fine on iPhone 13 Pro Max and all those apps work smoothly on Samsung Galaxy S23 Ultra, but it sucks on iPhone 14 pro max, it’s been like half a year now, can’t you guys just fix it already? Proximity sensor isn’t working properly with any of those aforementioned apps!

nonscordarmi wrote:

But they can push due to the changes on the hardware and software, or suggest them also

If you want WhatsApp to make changes, you'll need to suggest that to them. I doubt they read here.

Hi. I read a lot about what the others wrote. On the one hand I‘m relieved that I’m not the only one with this issue on my iPhone 14 Pro, which I bought in February this year. But on the other hand, I totally agree that it’s a pity and really annoying, if WhatsApp is or the third parties are causing this problem and that they don’t care/bother enough to fix this.

Contacting WhatsApp support is useless, a computer that doesn't understand what you're telling it always answers you. Terrible situation, considering that years have passed since the iPhone 14 pro was released and now all iPhone 15 have the same problem (all iPhones with dynamic island)

Hello,

I have the same problem with Iphone 15 pro max.

I was shocked to know that this problem has been here for over a year and with no action.

Was anyone able to figure out any solution? It is annoying.

Im also facing same issue while calling proximity sensor get off after 2 to 3 secs sometimes 5 secs to get screen offf