You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Stopped receiving mails on locked screen

I have suddenly stopped receiving mails on locked screen?

iPhone 11 Pro, iOS 16

Posted on Nov 29, 2022 4:09 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 29, 2022 4:10 AM

Which email account are you referring to is not clear from your post. Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other



For email, this is called Push / Fetch Settings. You may know that there are two settings (Fetch and Push Mails). What have you set? Watch the GIF below


Google, AOL, Yahoo - Only the Fetch mail Option is available

iCloud, Exchange, Outlook - Both Fetch and Push Mail option is available



  1. Push Mail: Whenever possible the email client will push emails to all your devices.
  2. Fetch Mail: You need to set How you want it to be fetched, Automatically, Manually, Hourly, Every 30 mins, every 15 mins
    1. Automatically: will fetch when the iPhone is powered and on WiFi
    2. Manually: with fetch when you open email, open Inbox and swipe down
    3. You get an email notification as soon as the client-server receives an email and your device is connected to the internet, irrespective of whether the mail is in your device's Inbox or not



This gif may assist you



2 replies
Question marked as Top-ranking reply

Nov 29, 2022 4:10 AM in response to SubhashKhandelwal

Which email account are you referring to is not clear from your post. Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other



For email, this is called Push / Fetch Settings. You may know that there are two settings (Fetch and Push Mails). What have you set? Watch the GIF below


Google, AOL, Yahoo - Only the Fetch mail Option is available

iCloud, Exchange, Outlook - Both Fetch and Push Mail option is available



  1. Push Mail: Whenever possible the email client will push emails to all your devices.
  2. Fetch Mail: You need to set How you want it to be fetched, Automatically, Manually, Hourly, Every 30 mins, every 15 mins
    1. Automatically: will fetch when the iPhone is powered and on WiFi
    2. Manually: with fetch when you open email, open Inbox and swipe down
    3. You get an email notification as soon as the client-server receives an email and your device is connected to the internet, irrespective of whether the mail is in your device's Inbox or not



This gif may assist you



Stopped receiving mails on locked screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.