Why is it not letting me redownload tiktok??

I recently replaced my phone and when i went to redownload the TikTok app, i pressed the cloud with the arrow icon and it loaded for a second the cut out and went back to the cloud icon without doing anything. It says the app is compatible with my phone so I am wondering why it’s not working. I’m afraid if i delete the app icon on the home screen that it will never come back. Please help.

iPhone 11 Pro Max, iOS 14

Posted on Nov 29, 2022 12:41 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 29, 2022 1:47 PM

i pressed the cloud with the arrow icon and it loaded for a second the cut out and went back to the cloud icon without doing anything.


Please check:

You need to have a good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

1 reply
Question marked as Top-ranking reply

Nov 29, 2022 1:47 PM in response to sophia_butler

i pressed the cloud with the arrow icon and it loaded for a second the cut out and went back to the cloud icon without doing anything.


Please check:

You need to have a good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why is it not letting me redownload tiktok??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.