Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Slow Wifi on my 2021 MacBook Pro M1 Pro 14in

I cannot for the life of me figure out why my 2021 MacBook Pro M1 Pro 14in is the ONLY device in my house getting significantly slower wifi speeds than the rest of my house.


-I just signed up for Starry Internet, VIP Launch Plan: 200mbps download/100mbps upload

-I use my Orbi 963 Mesh Router in my apartment because of the construction (cement walls and metal framing severely inhibits the signal so the mesh kept my previous Spectrum Gig consistent throughout my 1100 sq ft, around corners, and in the office, etc.

-My AppleTV gets about 210mbps download/117mbps upload regularly

-My iPhone gets 180mbps download/117mbps upload everywhere around my apartment. No page timeouts/dropped loading/dropped calls/buffering video or the like.

-My iPad Pro gets about 180mbps/113mbps all around my house.

-My wife's 2019 16in MacBook Pro Intel i9 gets 175mbps/113mbps in her office and around the apartment (Her iPad and iPhone are the same as my specs)


However,

-My 2021 MacBook Pro M1 Pro 14in only gets 92mbps download/91mbps upload.


I've reset my router a dozen times. I've unplugged and checked the router. I've moved the maid router out into the wide open away from any interface (that was never an issue with Spectrum Gig, though now that I think about it, my MacBook Pro only got about 500mbps where the rest of the devices would get in the 900mbps')


I have tried to toggle the network settings so that "Limit IP Address Tracking" is toggled off, at the suggestion and previous threads regarding this issue.


I'm running macOS Ventura 13.0.1


Is this just an issue, and the MacBook Pro with the M1 Pro is kind of defective?

MacBook Pro 14″, macOS 13.0

Posted on Nov 29, 2022 10:05 PM

Reply

Similar questions

16 replies

Nov 29, 2022 10:12 PM in response to ACuculich

ACuculich Said:

"Slow Wifi on my 2021 MacBook Pro M1 Pro 14in: I cannot for the life of me figure out why my 2021 MacBook Pro M1 Pro 14in is the ONLY device in my house getting significantly slower wifi speeds than the rest of my house.[...]"

-------


Troubleshooting Lagging Mac WiFi:


Some Things you Can Try:

A. Single Out this User:

See what happens when you create a new Administrator user. Log in to it, seeing if anything is different. If it works, then it is something misconfigured in this current user.


B. Remove Login Items:

Go To: System Preferences > Users & Groups > Click your Username > Login Items > Rid of Terminal, and remove any unnecessary items.


C. Reset the SMC and your NVRAM:

Sometimes when changes are made to the system(i.e. updates), system configurations (i.e. for the keyboard) become manipulated, technically. So, reset the SMC and NVRAM.


D. Try Safe Mode:

[Hold Down shift key] upon boot. In Safe Mode, corrupted system setting files (caches), are intentionally fixed.

  1. Boot: in Safe Mode
  2. Log In: as Same User
  3. Wait: 30 seconds 
  4. Shut Down: the Mac
  5. Wait: 30 seconds 
  6. Boot: the Mac normally
  7. Log In: as Same User
  8. See if can get this to work

Dec 4, 2022 1:06 PM in response to Grant Bennet-Alder

ok, but


Why is the internet speed and connection perfectly fine on my:

  • 2022 iPhone 14 pro black (wifi 6 compatible)
  • 2022 iPhone 14 pro purple (wifi 6 compatible)
  • 2021 iPad Pro m1 space gray (wifi 6 compatible)
  • 2021 iPad Pro m1 silver (wifi 6 compatible)
  • 2019 MacBook Pro 16" (wifi 5 compatible)


Why do I have to reconfigure my router settings, when 5 out of the 6 devices operate exactly as they should, with the same if not newer technology than my 2021 MacBook Pro? Why do I have to change everything because only 1 of the 6 devices does not function as it's supposed to?



Dec 3, 2022 4:26 PM in response to ACuculich

<< I live in a larger apartment building, there are a few dozen other networks that show up "Other Networks", but I have never connected to any of them. >>


The number of other networks in your 'Network Neighborhood' AND the 80 MHz width of the channel you are attempting to use on Wi-Fi-6 may be a deadly combination. Each other Router whose name you can see is using up Spectrum, and crowding your data, threatening to clobber it frequently. Wi-Fi-6 is great for you when there is no competition, but is prone to getting clobbered in apartment building setups, especially at wider channel widths like 80 MHz.


Here is an example of Crowded spectrum:



anything transmitted in the same part of the spectrum at the same time clobbers the others nearby, not just on the same nominal channel.

.

Dec 4, 2022 11:50 AM in response to Grant Bennet-Alder

I do watch a couple of the numbers kind of vary while I'm looking at that option button while looking at network info. The RSSI and Noise both fluctuate a little +/- 10 from what I posted.


That also said, where I'm utterly confused, is that of the 6 (six) devices I have logged into this network, it is **exclusively** my 2021 MacBook Pro 14" M1 Pro 10-core CPU/16-core GPU 16GB Unified Memory 1TB computer that gets roughly 60% slower wifi speeds than the other 5 devices. 2 iPhone 14 Pros, 2 iPad Pros, and a 2019 MacBook Pro Intel i9 computer all get strong (give or take) 190mbps download, 112mbps upload speeds.


**Exclusively** my 2021 MacBook Pro 14" M1 Pro gets a weak (as in web pages time out, videos freeze or buffer, uploads fail) give or take 80mbps download, 50mbps upload speeds.


I'm on Starry internet in my building. I have and use the Netgear Orbi 963 mesh router Wifi 6E Routers. (I know none of my devices are 6E compatible yet). I use this mesh system in my 1100 sq ft 1 bedroom apartment, due to the construction of the building: cement walls and pillars, or metal framing/studs in interior walls. With the Netgear Nighthawk AX6000 router, my balcony 10ft away was a dead zone; and my office/den area 40 ft away was a struggling dead zone.


With Spectrum Gig internet, I never really noticed the lagging speeds. I knew devices were strong around my apartment, no issues. Opted to try this new Starry service in my building. First with their gig service, that was then removed as an option for is failing signals and service. the starry 200down/100up was great, except for on my MacBook Pro. iPhones do alright. iPads do alright. my wife's 3 year old MacBook Pro 16" does well. my less than 6 month old MacBook Pro 14" is the only device struggling to maintain speeds, have a strong or reliable wifi connection.


I wish I understood tech more, or knew how to better explain my situation. The wifi in my apartment and internet in my apartment is decent. The devices on my IOT network (TV connected only for updates, Amazon Echo, Soundbar, Brilliant Tech light switches, Nest thermostat, Brother Printer) all are great. The other 5 devices on my main network: My iPhones, iPads and other MacBook Pro have a good connection. My hard wired AppleTVs (1 to main router; 1 to the satellite in my bedroom) get +200mbps/+100mbps speeds no issues. Exclusively, and only is there an issue with my 2021 MacBook Pro 14" getting anywhere close to the speeds and reliability that everything else in my apartment get.


So, if the spectrum in my neighborhood is only causing an issue on my MacBook Pro, what is so special about the new M1 Pro MacBook Pro 14" that means it's so sensitive to the networks in the vicinity, and the devices in my apartment, that leave is feeling so inadequate and insecure that it doesn't feel it's worthy of being connected to the internet? Like, what is it about my 2021 MacBook Pro 14" that makes it think that it should not actually connect to the internet like the iPhone next to it, or the iPad on my nightstand, or my wife's MacBook Pro in the office? Why is my 2021 MacBook Pro giving full priority and signal strength and connection to every other device but itself? I have never been connected to the other networks it can see when I pull up the list, so it should not be thinking if it wants to connect to one those networks, like the hotel next to my building.


This is my iPhone 14 Pro sitting next to me on the couch, 7ft away from the router.


This is my 2021 MacBook Pro 14"


Here is the speed my router is reading and operating.



Dec 5, 2022 7:40 AM in response to ACuculich

After thinking about this for a while, I have no explanation.


That generally means there is more to the story that is not yet understood. When that happens, I try to go back to see if anything unusual was happening, to see if that might provide a clue.


Your Option-Wi-Fi snapshot reported certain numbers (RSSI, MCS index) that seemed excellent, along with others that were inconsistent and simply did not fit (Transmit rate, NSS).


It is possible you have a hardware issue, or something really wonky in your 'network neighborhood'. If you go to the Genius Bar, that takes you to completely different 'network neighborhood' where everything around you has been programmed and debugged to provide great coverage. They will likely tell you "No Fault Found". [different from "all is well" but no more helpful].


I recommend you start again at the Option-Wi-Fi menu, and choose Network diagnostics and wait a moment while it draws its menus. There are several appropriate tools there, and one that is a waste of time UNLESS working with an Apple Network Engineer.


General Recommendations can helpful.


on the Window menu, SCAN (Option-Command-4) gives you a chart of all the network visible, and what channel they are using, like this older one:



I live 'in the woods', so my chart is very different from what you will get.


NOT HELPFUL: 'Diagnostic report' saves every setting that could possibly influence your network in a file that grows so large, it has to be compressed. No user-readable information is provided.


Your next step may be to contact Apple support, work with the first responder through the obvious possibilities, then ask for a Wi-Fi specialist:


Official Apple Support


N.B> do not let them tell you its is fine (unless it actually IS fine), or they are helpless to provide further assistance.

Dec 3, 2022 2:46 PM in response to TheLittles

Yup, tried all of this, that I could.


Cannot reset the SMC or NVRAM given I am running Apple Silicon Chip. Those resets are only for the Intel Chips.


A- Different admin account had the same issues.

B- There was nothing in Login Items, or even a tab for that, that I could find running Ventura 13.0.1

C- Not applicable

D- Safe mode did not help or do anything. Granted, with Ventura 13.0.1, I never saw or was prompted of a Safe Mode initiating. Could also be an Apple Silicone/M1 Pro chip thing.


So, currently, my 2021 MacBook Pro 14" with M1 Pro chip, is only getting out 94mbps download, while my iPhone sitting next to it, gets 176mbps download. My wife's 2019 MacBook Pro 16" intel i9 chip gets 174mbps download, in the back den, around a cement wall corner from the router.



Dec 3, 2022 4:30 PM in response to ACuculich

You have excellent raw signal (RSSI) signal. We expect to see numbers closer to zero than -50 when you are right nearby, and as signals fall off, they approach -65, where your Mac will attempt to make any better connection it can. you must be right next to a Router.


noise is acceptably quite low. You have connected on the more noise-immune 5GHz band, using channel 48, but that 80 MHz width may be problematic in crowded environments, because Wi-Fi 6 symbols are longer duration and get clobbered by neighboring traffic.


MCS index 11 says you are using the maximum number of patterns per signaling interval, 1024. That should yield a data rate of 567 per antenna, and NSS=2 says you are using two antennas. But you should therefore be getting four times that data rate. This is a puzzle to me.


Those numbers in isolation should allow you to achieve close to the advertised Internet data rates. if you are not seeing that throughput, it could be because of background sync-ing software such as OneDrive, Dropbox, BackBlaze, or similar software that is hogging bandwidth, rarely due to sync-ing photos to iCloud. Or possibly due to Virus scanners or similar junk-ware, or possibly use of a VPN you installed yourself (not an Institutional VPN).


EDIT: adjusted using corrected numbers, and this is even more puzzling, unless the parameters were changing as the report was created.

Dec 3, 2022 4:31 PM in response to Grant Bennet-Alder

Cool cool. I don't have or use any of that. So, I don't see it being anything like that. Don't have ours OneDrive, Dropbox; don't know what BackBlaze is, truth be told, barely have anything on here, and don't have anything loaded software wise, other than what's stock, and Microsoft Office. Don't have or use a VPN (I know I should, but on older devices, I saw so many issues with trying to load webpages, handle work, or functionality so haven't used one in years; never on this MacBook Pro.


This is why I'm so confused. Granted, I turn off Background App Refresh on my iPhone and iPad. But, for those devices, and my wife's (which is overloaded and in need of an upgrade given her work load and how she uses it) all get significantly better wifi connection than my MacBook Pro, either directly next to one another; or on opposite sides of the apartment.

Dec 3, 2022 5:41 PM in response to ACuculich

I am not sure if you are still working on this, but I have two recommendations.


First is to set your Router (and Mesh Access points) back to from 80 to 40 MHz channel-width. That still leaves you up to 286 M bits/sec on each of two antennas. The reason for doing this in crowded apartment buildings is that when you are using less spectrum, your data symbols will get clobbered less often. (reduces interference from others)


The second recommendation is to set channel selection to 'Automatic' if not already set that way. When each access point wakes up, it sniffs the airwaves for competing traffic, and uses a less-busy channel for your data. This also reduces competition. It is not an accident that every Wi-Fi debugging procedure starts with "cycle the power to your Router".

Dec 4, 2022 12:47 PM in response to ACuculich

<< So, if the spectrum in my neighborhood is only causing an issue on my MacBook Pro, what is so special about the new M1 Pro MacBook Pro 14" that means it's so sensitive to the networks in the vicinity, ... >>


A: Exactly Wi-Fi-6 (802.11ax). Your older devices fall back to Wi-Fi-5 (802.11ac), and have far less issues in a crowded environment.


Wi-Fi-6 has many new features, most of which are beside the point unless you are providing coverage over a building-wide area. But one sticks out. OFDM means that Wi-Fi-6 symbols persist longer, and are therefore easier for other Routers using nearby spectrum to clobber.


This introduces OFDM symbols that are four times longer: in 802.11ac, an OFDM symbol takes 3.2 microseconds to transmit. In 802.11ax, it takes 12.8 microseconds (both without guard intervals).

from Wikipedia article on Wi-Fi-6


That is why's some users have seen better throughput when dropping back to 40 MHz wide channel (in crowded 'network neighborhoods'.

Dec 8, 2022 9:40 AM in response to Grant Bennet-Alder

I really do appreciate your help, or attempted help. I know that you know more about this that I do. Part of the reason I've come to Apple/Mac, is my inability to understand computers and tech, and I used to go through PC laptops and phones like crazy. I was on a first name basis with tech support for HP and at my old office. One Laptop sounded like my Harley at startup. Apple seems to be Idiots-like-me proof; and quality.


True, my biggest issue and concern, and the only real unusual happening, is that this slow/weak wifi issue is exclusive to my MacBook Pro.

Given that every other device on my network is operating fine, and normal, and achieving speeds and reliability expected; the anomaly is my MacBook Pro. I would be more concerned with my wifi, internet, ISP, Modem and Router, if all the devices on my network were lagging and failing as my MacBook Pro does.


My iPhone, my iPad, my wife's devices all operate great.


I guess, I was more looking here to see if there were settings and toggles to be made on how my M1 Pro silicone MacBook Pro 14" operates, and accepts the wifi signal, to open up its operations to perform adequately.


I mean, if 5 out of 6 are operating as they're supposed to be, it stands to reason that the network is not the issue. It's how the M1 Pro system is processing the signal, right?

Dec 8, 2022 10:46 AM in response to ACuculich

as I posted above:


Your next step may be to contact Apple support, work with the first responder through the obvious possibilities, then ask for a Wi-Fi specialist:


Official Apple Support


N.B> do not let them tell you its is fine (unless it actually IS fine), or they are helpless to provide further assistance.


-----

They have a team of Network specialists. You have to do your 'due diligence' with the first responder, and once you have exhausted their ability to help, press them to send you to a specialist. (That specialist is not likely to be in the same office, so it may be a call-back).


They can easily look at this discussion for supporting information (e.g., screenshots). But they always want to discover any conclusions for themselves.



Slow Wifi on my 2021 MacBook Pro M1 Pro 14in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.