Can't install 15.7.1 update on iPhone 7

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Can't install 15.7.1 update on iPhone 7

I have an iPhone 7 and update 15.7.1 came across my phone and now it won’t install it, keeps telling me that I am not hooked up to the internet. The update is downloaded why won’t my phone install it? Just keeps saying I’m not hooked up to the internet.

[Edited by Moderator]

Posted on Nov 29, 2022 10:48 PM

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SravanKrA

Community+ 2024

Level 10

411,788 points

Nov 30, 2022 12:11 AM in response to rochelle194

Connecting to Wifi is the first part and then getting connected to the Internet is the second

If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...

For your Internet connection.

Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you

However --> Connect iPhone to the Internet - Apple Support

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Can't install 15.7.1 update on iPhone 7

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