Christmas Card List in Contacts

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15 points

Christmas Card List in Contacts

Wife and both use contacts in two separate user accounts. She has an "iCloud" list down sidebar as well as a "Christmas Card" list. When I want to add a card from the iCloud list (which I kind of understand to be the master list that keeps updated through iCloud) I thought I simply select the card and drag that to the Christmas Card list.

It is not allowing me to do that. The card list stays grey. If I select some cards and do a copy and paste it will work but not all of them.

As a side note, when I open up my contacts and look at sidebar I see "All Contacts" (my master) and two smaller lists I have. I am able to add contacts to the lists like I have in the past. Any thoughts why hers says iCloud and mine does not even though we have settings the same? I am the primary user. Mine functions as it should.

Ideas to fix her situation?

iMac 24″, macOS 13.0

Posted on Dec 1, 2022 8:40 AM

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Answer 1

Dec 1, 2022 10:38 AM in response to Drohr9

Drohr9 wrote:

What I stated in the discussion...We are unable to drag a contact from her main list "iCloud" into the Christmas card list as it says I should be able to. Make sense?

see if there is anything here:

Create and change lists in Contacts on Mac - Apple Support

ref:

2 "Drag the selected contacts to a list in the sidebar.

If the contacts aren’t added to the list, check if it’s a Smart List—you can’t add contacts to a Smart List."

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Answer 2

Dec 1, 2022 10:44 AM in response to Drohr9

Drohr9 wrote:

I do understand all of that and that is what is not working. The lists I attempt to drag to stay grayed out. There is reference in article to items being in an exchange folder can only reside in one place. How do I determine which type of original folder they are in?

Exchange is Microsof365

https://support.microsoft.com/en-us/office/open-another-person-s-exchange-contacts-4a48ae7d-fc04-4d86-a178-8b31254efbe2

to further explore your exact issue you can —

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line Apple Support

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Answer 3

Dec 1, 2022 10:11 AM in response to Drohr9

Drohr9 wrote:

Wife and both use contacts in two separate user accounts. She has an "iCloud" list down sidebar as well as a "Christmas Card" list.

Ideas to fix her situation?

So what is her situation that needs fixing?

see if there is anything here—

Contacts User Guide for Mac - Apple Support

View your contacts in Contacts on Mac - Apple Support

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Answer 4

Drohr9 Author

Level 1

15 points

Dec 1, 2022 10:39 AM in response to leroydouglas

I do understand all of that and that is what is not working. The lists I attempt to drag to stay grayed out. There is reference in article to items being in an exchange folder can only reside in one place. How do I determine which type of original folder they are in?

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Answer 5

Drohr9 Author

Level 1

15 points

Dec 1, 2022 10:28 AM in response to leroydouglas

What I stated in the discussion...We are unable to drag a contact from her main list "iCloud" into the Christmas card list as it says I should be able to. Make sense?

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Christmas Card List in Contacts

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