I have a Windows PC, and with my Airpod Gen 1s I never had an issue, but I started noticing this right away. It will almost always happen when I am about 5-10 feet or more away from my PC. The audio gets all glitchy and it sounds awful. I fix it by disconnecting and reconnecting the AirPods. The odd time, it will even happen when I am sitting right in front of my PC. Please help!
Hello Rionic,
Let's start off by checking the helpful steps in this article which can help with this issue: If the sound from your wireless headphones cuts out or is distorted - Apple Support. Follow this guidance:
"Improve your Bluetooth connection
Your headphones communicate using Bluetooth, and a Bluetooth signal can be interfered with or weakened in some situations.
Your headphones might lose their connection more often with streaming audio than with content that is stored on your device.* With your device within a few feet of you, try to listen to music or other audio content that is stored on your device—not streamed—with your headphones. On your iOS or Android device, open the Music app. On a Mac with macOS Catalina, open the Music app. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Then play a song that does not have the Download button next to it. Or tap the Download button to download the song.
If your headphones maintain their connection without distortion during this test, then here are a couple of things that can help in other situations:
If your headphones keep disconnecting
If you tested your headphones as described in the previous section and audio keeps disconnecting or cutting in and out, unpair your headphones and then pair them again.
Unpair your headphones
Unpair from an iPhone:
.Unpair from a non-Apple device:
Pair your headphones again
Pair—or connect—your headphones again. Find instructions for your headphones and the device that you want to pair them with:
If your headphones continue to disconnect, contact Apple Support."
Let us know if we can help with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!
Hello Rionic,
Let's start off by checking the helpful steps in this article which can help with this issue: If the sound from your wireless headphones cuts out or is distorted - Apple Support. Follow this guidance:
"Improve your Bluetooth connection
Your headphones communicate using Bluetooth, and a Bluetooth signal can be interfered with or weakened in some situations.
Your headphones might lose their connection more often with streaming audio than with content that is stored on your device.* With your device within a few feet of you, try to listen to music or other audio content that is stored on your device—not streamed—with your headphones. On your iOS or Android device, open the Music app. On a Mac with macOS Catalina, open the Music app. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Then play a song that does not have the Download button next to it. Or tap the Download button to download the song.
If your headphones maintain their connection without distortion during this test, then here are a couple of things that can help in other situations:
If your headphones keep disconnecting
If you tested your headphones as described in the previous section and audio keeps disconnecting or cutting in and out, unpair your headphones and then pair them again.
Unpair your headphones
Unpair from an iPhone:
.Unpair from a non-Apple device:
Pair your headphones again
Pair—or connect—your headphones again. Find instructions for your headphones and the device that you want to pair them with:
If your headphones continue to disconnect, contact Apple Support."
Let us know if we can help with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!
AirPod Pros Gen 2 Audio Glitching on Computer
