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Spotify widget not working

My Spotify widget recent stopped updating and showing my recently played songs etc. it’s now black and blank with no info at all.

I have already tried:

  • deleting the widget and replacing it
  • deleting the Spotify app and re-downloading it
  • ensuring the app and my device are up to date

none of these have worked.

iPhone XR, iOS 16

Posted on Dec 1, 2022 2:10 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 4, 2022 4:19 PM

Hi Knidianaphrodite,


You have done some great steps to resolve the issue. The next step would be to restart the device using the steps here: Restart your iPhone - Apple Support that are also listed below.


"How to restart your iPhone X, 11, 12, 13, or later

  1. Press and hold either volume button and the side button until the power-off slider appears.

The volume button is located on the left side of the device, and the side button is located on the right

2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.

3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."


If the issue still occurs after the restart, then please reach out to support for further assistance here: Apple Support


Best regards.


Similar questions

1 reply
Question marked as Top-ranking reply

Dec 4, 2022 4:19 PM in response to Knidianaphrodite

Hi Knidianaphrodite,


You have done some great steps to resolve the issue. The next step would be to restart the device using the steps here: Restart your iPhone - Apple Support that are also listed below.


"How to restart your iPhone X, 11, 12, 13, or later

  1. Press and hold either volume button and the side button until the power-off slider appears.

The volume button is located on the left side of the device, and the side button is located on the right

2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.

3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."


If the issue still occurs after the restart, then please reach out to support for further assistance here: Apple Support


Best regards.


Spotify widget not working

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