Restore
Tried to restore my iPhone 12 with my daughters Apple ID & when I picked the last back up. The screen is now black. Does any one know why this happened?
iPhone 12
Question marked as
justyne115 Said:
"Restore: Tried to restore my iPhone 12 with my daughters Apple ID & when I picked the last back up. The screen is now black. Does any one know why this happened?"
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Troubleshooting a Black iPhone Screen:
I'd say the iPhone is stuck in a boot loop. So, refer to my user tip: How to Fix an iPhone in a Boot Loop - User Tip
No success?...
Try the Tips at these Apple Support Links:
Provide Apple Feedback:
Do your Part: Report this issue to Apple. It occurred after an update installation --something they should be made aware of. Apple won't get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what fixes to include in updates to come.
- Go Here: Feedback - iPhone - Apple
- Select: "Bug Report" for the "Feedback Type"
- Comment: when this all began. Include the URL of this thread.
- Proceed from there as necessa