Mail is not downloading from server on iPad

How can I fix this error - mail not downloading from server

I’ve tried all the googled stuff

iPad Pro, iPadOS 16

Posted on Dec 2, 2022 2:16 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 5, 2022 2:31 PM

Greetings OldTurkey,


Welcome to Apple Support Communities. This sound like you may have Privacy Protection enabled in your Mail settings. If so, go to Settings > Mail > Privacy Protection, and switch that to Off. Get more info on this feature here:


Use Mail Privacy Protection on iPad - Apple Support


If the issue persists after doing so, try the steps in the Apple Support article: If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support


Check Mail Fetch and Notification settings
By default, Fetch New Data settings are based on what's provided by your email service. If Push isn't available as a setting, your account will default to Fetch. These settings affect how your device receives email. To adjust these settings:
1.Go to Settings > Mail, then tap Accounts.
2.Tap Fetch New Data.
3.Choose a setting — like Automatically or Manually — or choose a schedule for how often the Mail app fetches data.


Let us know the outcome, and we can go from there if needed.


We look forward to hearing back from you. 

1 reply
Question marked as Top-ranking reply

Dec 5, 2022 2:31 PM in response to OldTurkey

Greetings OldTurkey,


Welcome to Apple Support Communities. This sound like you may have Privacy Protection enabled in your Mail settings. If so, go to Settings > Mail > Privacy Protection, and switch that to Off. Get more info on this feature here:


Use Mail Privacy Protection on iPad - Apple Support


If the issue persists after doing so, try the steps in the Apple Support article: If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support


Check Mail Fetch and Notification settings
By default, Fetch New Data settings are based on what's provided by your email service. If Push isn't available as a setting, your account will default to Fetch. These settings affect how your device receives email. To adjust these settings:
1.Go to Settings > Mail, then tap Accounts.
2.Tap Fetch New Data.
3.Choose a setting — like Automatically or Manually — or choose a schedule for how often the Mail app fetches data.


Let us know the outcome, and we can go from there if needed.


We look forward to hearing back from you. 

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Mail is not downloading from server on iPad

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