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face id

So two days ago i had dropped my phone in water and i dried it off but ever since then my face id has not been working. I tried to reset it and set it up again but it had said that face id is not available. My camera is perfectly fine so idk what to do.

Posted on Dec 3, 2022 3:34 AM

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Posted on Dec 3, 2022 3:37 AM

If you have either dropped the device accidentally or exposed it to liquid or used it beyond acceptable temperature limits then…


Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:


Find Locations - Location Selector - Apple


Contact Apple for support and service - Apple Support 


Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

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face id

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