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Macbook Pro started to run out of ram on every single app. Apples response is well you have to call adobe, skylum and topaz

Any one have this issue with their MacBook pro's? I have a 2021 - 16inch M1 pro with 16gb memory and 1tb of hard drive that has 909gb of free memory.

Mac ran me through multiple things. Trying to recreate in safety mode, which it did. Actually froze my screen and my MacBook rebooted. Reinstalled software Ventura 13.0.01 and still did it. Ran first aid test on all the drives. I completed wiped my MacBook and re-installed software and ... still doing it. Even loaded macOS Monterey back onto my MacBook just incase it was Ventura.

This all started about a week ago. This happens using any of the following app. Just the single app open and all the others are closed. Photoshop, Lightroom classic, Luminar Neo, or Topaz Gigapixel. It will keep giving me error message on memory and program quits working if its more than one of these apps open then the computer freezes after the message and reboots.

Apples response is well its not an apple app and third party so its no longer our responsibility. Good thing I have apple+care. lol.

I guess we all buy MacBook pros to only work with apple made applications and no third party apps. Anyways very frustrating and I can not longer get any help from apple.


MacBook Pro 16″, macOS 12.6

Posted on Dec 3, 2022 5:28 AM

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Dec 3, 2022 7:26 AM in response to visual161

visual161 wrote:

Apples response is well its not an apple app and third party so its no longer our responsibility.

sorry, but that is essentially correct. apple has no control over anything that 3rd party app developers do.

I guess we all buy MacBook pros to only work with apple made applications and no third party apps.

if that was correct, then my Mac would be useless. almost everything I do with my Mac is with third party apps.


but, anyways, i'm thinking you should download and run the free version of EtreCheck so we can see if you have some software installed that is causing your issue. make sure you give "full disk access" to etrecheck. Learn how to use it by reading Using EtreCheck. if you need help interpreting the report, you can see how to post the report here by reading How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report. and it automatically obscures sensitive things (like serial numbers) so you don't have to worry about sharing the report here.


Dec 3, 2022 7:58 AM in response to visual161

There is a serious problem with your Mac and the apps you are trying to run - in 30 years, I have never seen a RAM swap (52 GB) of such proportions. That explains all your symptoms. Unfortunately, I do not have an answer for you, but I do have a couple of initial thoughts:


Just to make sure: when you say the other apps are "closed" - did you actually quit (Command + Q) them or are they running in the background? There is a difference.


And, ask the developer, if their apps are specifically compatible with the new M1 chip - their requirements state compatibility with Intel chips on their site.


And do run and post the etrecheck results.

Dec 3, 2022 11:17 AM in response to jeffreythefrog

I will check that out. I know they can’t help with a specific 3rd party app. But this is every third party app from different company’s. And some are your typical editing apps everyone uses on apple devices. If it was just adobe or something I get it total could be third party, but it’s all 3rd party apps from different company’s. That’s why it’s apple issue not a 3rd party. I keep hearing it referred to as a serious memory leak in apples operating system. It’s just easy for apple to say it’s not their operating issue. Yet it’s with any 3rd party app from any different company. How can every company be the issue and not apple. Makes 0 sense. Problem is now I am stuck between apple and 3rd party company’s pointing fingers and have a 3000 dollar broken laptop. So I do appreciate at least giving me something to try. Besides the well you bought MacBook Pro paperweight.



Dec 3, 2022 11:30 AM in response to visual161

visual161 wrote:

I will check that out. I know they can’t help with a specific 3rd party app. But this is every third party app from different company’s. And some are your typical editing apps everyone uses on apple devices.

and that's one reason we need to see your EtreCheck report. if they are "typical apps everyone uses" then it's an issue somewhere in the software you have installed. even things that may seem unrelated to the malfunctioning apps. otherwise "everyone" would be having issues with those apps.

Macbook Pro started to run out of ram on every single app. Apples response is well you have to call adobe, skylum and topaz

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