“The Selected Device Could Not Be Found” is what I get when plug iPhone into MBA to back up phone

I must not have made myself clear. I know how to back up iPhone on my MBA. I’ve doing it with 2 iPhone since Catalina came out.

After I connect the iPhone to MBA, it appears i Finder sidebar and click on it. That’s when I got message, “The Selected Device Could Not Be Found.”

But as i wrote this, I did it again. iPhone appeared. clicked on Backup Now, but got new warning: “Could not back up the iPhone “iPhone” because a session could not be started with the iPhone.”

so now, it’s a slightly different problem preventing me from backing up iPhone.

I hope someone is still following this thread b/c it is not done or fixed.

I did the Safe Boot. didn’t help. when plug iPhone into MBA and click on iPhone in Finder side panel, I once again get, “The Selected Device Could Not Be Found.”

I’ve tried all the recommended steps, fixes.

I think I’m stuck. I can’t backup my iPhone to MBA. and I’m fairly sure this problem started when I upgraded MBA to Ventura. I’ve been backing iPhone to a MBP and now MBA for few years.

And to repeat, I'm traveling outside US and can't call Apple support b/c uses only 800 numbers.

And to repeat, I'm traveling outside US and can't call Apple support b/c uses only 800 numbers.

Below is what I wrote this year to Apple Feedback. Have written much the same thing several years.

Stop Relying only on 800 numbers for Customer Support and Apple Care. Perhaps contrary to what some phone company may be telling Apple, it is IMPOSSIBLE to reach customer support from the majority of the world. I live most of the year in the U.S. but travel outside the country often and for long periods. Your international number are excellent for Europe; not horrible in Asia; but non-existent in South America and Caribbean (just 2 countries out of 33) and in Africa (again, 2 countries out of 54). It’s the reason that we have not bought Apple Care for our 3 mobile devices and 2 computers. If anything goes wrong, we can’t get help - and it’s usually when we need it the most. I’d prefer real phone numbers instead of 800 numbers, even if I must pay international charges.

So, looks like a few months of no backup even though I carry 2 backup hard drives for that purpose. if can’t back up phones to computer than backing up computer does not back up phones.