Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

factory reset of iPhone 11

How do I do a factory reset of my iPhone without deleting my files or photos? I back it up to the cloud on iTunes, then what? Thank you

iPhone 11

Posted on Dec 3, 2022 10:49 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 3, 2022 2:23 PM

By definition, restoring to factory means you wipe all data from the iphone,

When you set it up again you will be offered the chance to restore the data from the backup you took


(1)          How to back up your iPhone, iPad, and iPod touch - Apple Support

(2)          Restore your iPhone, iPad, or iPod to factory settings - Apple Support

(3)          Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

 


1 reply
Question marked as Top-ranking reply

Dec 3, 2022 2:23 PM in response to leitherland

By definition, restoring to factory means you wipe all data from the iphone,

When you set it up again you will be offered the chance to restore the data from the backup you took


(1)          How to back up your iPhone, iPad, and iPod touch - Apple Support

(2)          Restore your iPhone, iPad, or iPod to factory settings - Apple Support

(3)          Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

 


factory reset of iPhone 11

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.