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Hello, my iPhone was lost and I reported it to Apple Care and about 2 months ago someone found it and returned it to me but it is blocked by Apple, what can I do to get it back?



Posted on Dec 3, 2022 10:42 AM

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Question marked as Top-ranking reply

Posted on Dec 3, 2022 12:37 PM

See -> How to remove Activation Lock -> How to remove Activation Lock – Apple Support (UK)

 

You can also contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.

 

1 reply
Question marked as Top-ranking reply

Dec 3, 2022 12:37 PM in response to josmanuel1984

See -> How to remove Activation Lock -> How to remove Activation Lock – Apple Support (UK)

 

You can also contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.

 

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