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Hello, my iPhone was lost and I reported it to Apple Care and about 2 months ago someone found it and returned it to me but it is blocked by Apple, what can I do to get it back?
Hello, my iPhone was lost and I reported it to Apple Care and about 2 months ago someone found it and returned it to me but it is blocked by Apple, what can I do to get it back?
See -> How to remove Activation Lock -> How to remove Activation Lock – Apple Support (UK)
You can also contact Apple support for help, -> Get Support (apple.com)
You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.
If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.
Once Apple receive your proof of ownership, Apple will further review your request and provide an update.
See -> How to remove Activation Lock -> How to remove Activation Lock – Apple Support (UK)
You can also contact Apple support for help, -> Get Support (apple.com)
You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.
If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.
Once Apple receive your proof of ownership, Apple will further review your request and provide an update.
lock apple