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I dropped my phone then, all of a sudden without doing anything else it stopped turning on only showing the white apple and tell me I need to restore it I don’t know what to do

I dropped my phone then, all of a sudden without doing anything else it stopped turning on only showing the white apple and tell me I need to restore it I don’t know what to do


iPad, iPadOS 15

Posted on Dec 3, 2022 11:14 AM

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Question marked as Top-ranking reply

Posted on Dec 3, 2022 11:19 AM

Follow the instructions in the Apple Support document linked above your name. If that does not help, you will need to take the phone to an Apple Store or authorized service shop to have them check for damage to the phone.

1 reply

I dropped my phone then, all of a sudden without doing anything else it stopped turning on only showing the white apple and tell me I need to restore it I don’t know what to do

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