Why does Error message “file type not supported” come up when trying to print a Pages document.

Why does the error message File type not Supported show when trying to print a Pages document


iPad mini 4, iPadOS 15

Posted on Dec 3, 2022 11:58 AM

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Question marked as Top-ranking reply

Posted on Dec 11, 2022 11:44 AM

If it you are using an HP printer the following explanation, and new location of generic print, which works without the HP error may be of help:


The toolbar in iPadOS 16.1 and later dynamically changes based on available width, which can be impacted by multitasking or by the screen size and orientation of your iPad.

— If you see the document name in the toolbar,[is top left for me on iPad] tap it to open the document menu, choose Print, then choose your desired print options - [works for me rather than HP Smart].

— If you don’t see the document name in the toolbar, tap “...” in the toolbar to open the More menu, choose Print, then choose your desired print options”.

Pages documents per se are apparently in a zip format designated as “Pages Document” which HP Smart does not recognise and creates the error message “File Type Not Supported”. HP NEED TO MAKE THEIR SOFTWARE APPLE PAGES COMPATIBLE. I only have this HP software installed because I need it and and an account to be able to use the Scan function!

Documents can be converted to other formats but Apple’s print solution involves no extra manipulation!

2 replies
Question marked as Top-ranking reply

Dec 11, 2022 11:44 AM in response to jaqui273

If it you are using an HP printer the following explanation, and new location of generic print, which works without the HP error may be of help:


The toolbar in iPadOS 16.1 and later dynamically changes based on available width, which can be impacted by multitasking or by the screen size and orientation of your iPad.

— If you see the document name in the toolbar,[is top left for me on iPad] tap it to open the document menu, choose Print, then choose your desired print options - [works for me rather than HP Smart].

— If you don’t see the document name in the toolbar, tap “...” in the toolbar to open the More menu, choose Print, then choose your desired print options”.

Pages documents per se are apparently in a zip format designated as “Pages Document” which HP Smart does not recognise and creates the error message “File Type Not Supported”. HP NEED TO MAKE THEIR SOFTWARE APPLE PAGES COMPATIBLE. I only have this HP software installed because I need it and and an account to be able to use the Scan function!

Documents can be converted to other formats but Apple’s print solution involves no extra manipulation!

Dec 4, 2022 1:38 AM in response to jaqui273

What are the "file types" of the items you are attempting to print? In most cases, the 'file type' can be determined by the file extension (text after the period in the file name).


What device is sending this item to the printer? You've posted your question in the Pages for Mac community, but your device list shows only an iPad mini 4, running iPadOS 15.


Should your question be transferred to the iWork for iOS/iPadOS community?


Regards,

Barry

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Why does Error message “file type not supported” come up when trying to print a Pages document.

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