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I have identified that my AirPod pros are genuine yet I keep getting “cannot verify airpods” message

I have identified that my AirPod pros are genuine yet I keep getting “cannot verify airpods” message, why does this keep happening?

Posted on Dec 5, 2022 4:30 AM

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Posted on Dec 6, 2022 10:29 AM

Hi Cortowski, welcome to the Apple community

I hope you are doing well 🤗


Unfortunately if you get this message the AirPods you are trying to connect are not real.


You can find more information below :

-If you get a 'Cannot Verify AirPods' alert - Apple Support


If the issue is not resolved, feel free to come back to us or contact Apple support for more information.

Apple support is available here: Apple Support


See you soon👋

Julio

1 reply
Question marked as Best reply

Dec 6, 2022 10:29 AM in response to Cortowski

Hi Cortowski, welcome to the Apple community

I hope you are doing well 🤗


Unfortunately if you get this message the AirPods you are trying to connect are not real.


You can find more information below :

-If you get a 'Cannot Verify AirPods' alert - Apple Support


If the issue is not resolved, feel free to come back to us or contact Apple support for more information.

Apple support is available here: Apple Support


See you soon👋

Julio

I have identified that my AirPod pros are genuine yet I keep getting “cannot verify airpods” message

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