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Level 1

4 points

I have identified that my AirPod pros are genuine yet I keep getting “cannot verify airpods” message

I have identified that my AirPod pros are genuine yet I keep getting “cannot verify airpods” message, why does this keep happening?

Posted on Dec 5, 2022 4:30 AM

Top-ranking reply

Level 4

1,278 points

Posted on Dec 6, 2022 10:29 AM

Hi Cortowski, welcome to the Apple community

I hope you are doing well 🤗

Unfortunately if you get this message the AirPods you are trying to connect are not real.

You can find more information below :

If the issue is not resolved, feel free to come back to us or contact Apple support for more information.

Apple support is available here: Apple Support

See you soon👋

Julio

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