So I opened my AirPods (Pro) this morning and the light wasn’t turning on. So I go to plug it in and the green light comes on, the case is at 99%, but the pods themselves were at 0%. This isn’t the first time this has happened. Other issues with battery still consist while this is occurring.
Hi Joshtip, welcome to the Apple community
I hope you are doing well 🤗
This problem has already happened to me, it was a dust that prevented charging. I advise you to try that I put below and if it still does not work I invite you to contact Apple support.
-If your AirPods won't connect - Apple Support
-If your left or right AirPod isn't working - Apple Support
-If your AirPods won’t charge - Apple Support
-How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support
-How to reset your AirPods and AirPods Pro - Apple Support
If the issue is not resolved, feel free to come back to us or contact Apple support for more information.
Apple support is available here: Apple Support
See you soon👋
Julio
Hi Joshtip, welcome to the Apple community
I hope you are doing well 🤗
This problem has already happened to me, it was a dust that prevented charging. I advise you to try that I put below and if it still does not work I invite you to contact Apple support.
-If your AirPods won't connect - Apple Support
-If your left or right AirPod isn't working - Apple Support
-If your AirPods won’t charge - Apple Support
-How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support
-How to reset your AirPods and AirPods Pro - Apple Support
If the issue is not resolved, feel free to come back to us or contact Apple support for more information.
Apple support is available here: Apple Support
See you soon👋
Julio
Issue with AirPods; seeking disclosure
