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Audi 2016 MMI Apple Car Play

Hello!


With new ios 16.1.2 Audi MMI Control Knob Rotary don't respond. Is there a way to solve it?




iPhone 11, iOS 16

Posted on Dec 5, 2022 7:50 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 7, 2022 2:04 PM

Hello BauskaAlex,


Some of the steps in the following support article may help with this behavior: If you need help with CarPlay - Apple Support. Follow this guidance:


"First, make sure that your country or region supports CarPlay and that your car supports CarPlay. If you're unsure if your car supports CarPlay, contact the vehicle manufacturer.

Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:

      1. Check your connection to your CarPlay stereo:
      • If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
      • If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.
      1. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
      2. Restart your iPhone and your car. 
      3. Make sure that Siri is on.
      4. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
      5. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
      6. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

If you still have issues connecting to CarPlay, contact Apple Support."



Let us know if we can help with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!

1 reply
Question marked as Top-ranking reply

Dec 7, 2022 2:04 PM in response to BauskaAlex

Hello BauskaAlex,


Some of the steps in the following support article may help with this behavior: If you need help with CarPlay - Apple Support. Follow this guidance:


"First, make sure that your country or region supports CarPlay and that your car supports CarPlay. If you're unsure if your car supports CarPlay, contact the vehicle manufacturer.

Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:

      1. Check your connection to your CarPlay stereo:
      • If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
      • If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.
      1. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
      2. Restart your iPhone and your car. 
      3. Make sure that Siri is on.
      4. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
      5. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
      6. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

If you still have issues connecting to CarPlay, contact Apple Support."



Let us know if we can help with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!

Audi 2016 MMI Apple Car Play

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