I have tried every suggestion on here - I don't have itunes match or sync library as options in the settings for music on my phone. (iphone 12 on latest OS, MAC on Ventura 13) I've tried dragging the playlists to my phone while plugged into my MAC, I've tried the manual selection where you check the box next to the playlists you want to sync. None of it works. Desperately trying to get some new running music on my phone.
iMac 21.5″, macOS 10.13
Hey there billbeth1,
We want to make sure we understand; do you use Apple Music with your iPhone and iMac, or are you syncing music directly from a computer? If using music on your computer and not Apple Music, this would explain the missing Sync Library option.
You can only sync your device with one Apple Music or Apple TV library at a time. If you see a message that your device is synced with another Apple Music or Apple TV library, your device was previously connected to another computer. If you click "Erase and Sync" in that message, all content of the selected type on your device will be erased and replaced with content from this computer.
If you try syncing from your computer using the steps below, does that help?
1. Open a Finder window and connect your device to your computer using a USB cable. Learn what to do if you don't see your device listed in Finder.
2. After your device appears in the sidebar of the Finder window, click the device to select it.
3. If prompted, trust your device. You might be asked to update to the latest version of iOS or iPadOS.
4. Select the type of content that you want to sync or remove from the horizontal list. To turn syncing on for a content type, select the checkbox next to “Sync [content] onto [user’s] iPhone.” More syncing options will now be available.
5. Select the checkbox next to each item that you want to sync.
6. Click the Apply button in the lower-right corner of the window. If syncing doesn't start automatically, click the Sync button. You may also be prompted to authorize your computer to complete the sync.
Use the Finder to sync your iPhone, iPad, or iPod with your computer - Apple Support
If the issue persists, provide more details in a reply. Including the answers to the questions below will help:
Take care!
Hey there billbeth1,
We want to make sure we understand; do you use Apple Music with your iPhone and iMac, or are you syncing music directly from a computer? If using music on your computer and not Apple Music, this would explain the missing Sync Library option.
You can only sync your device with one Apple Music or Apple TV library at a time. If you see a message that your device is synced with another Apple Music or Apple TV library, your device was previously connected to another computer. If you click "Erase and Sync" in that message, all content of the selected type on your device will be erased and replaced with content from this computer.
If you try syncing from your computer using the steps below, does that help?
1. Open a Finder window and connect your device to your computer using a USB cable. Learn what to do if you don't see your device listed in Finder.
2. After your device appears in the sidebar of the Finder window, click the device to select it.
3. If prompted, trust your device. You might be asked to update to the latest version of iOS or iPadOS.
4. Select the type of content that you want to sync or remove from the horizontal list. To turn syncing on for a content type, select the checkbox next to “Sync [content] onto [user’s] iPhone.” More syncing options will now be available.
5. Select the checkbox next to each item that you want to sync.
6. Click the Apply button in the lower-right corner of the window. If syncing doesn't start automatically, click the Sync button. You may also be prompted to authorize your computer to complete the sync.
Use the Finder to sync your iPhone, iPad, or iPod with your computer - Apple Support
If the issue persists, provide more details in a reply. Including the answers to the questions below will help:
Take care!
Hello billbeth1,
Thanks for verifying the steps.
At this point, please reach out to Apple Support to investigate this more.
Thanks.
I am not getting any of the error messages you mention. I am syncing from iTunes on a MAC to my phone, music I have previously loaded into iTunes from CDs and iTunes purchases. The steps you describe below are exactly what I have done numerous times with no success. I don’t use or subscribe to Apple Music. Please provide an additional suggestion.
Playlists won't sync to iphone
