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Suddenly messages sent to certain people that have always worked say "Not delivered" with an exclamation point. What to do? (This started when I bought a new 14" MacBook Pro using macOS Ventura). I can send/receive text messages from these same people on my iPhone, but not on my MacBook Pro.
This is a repeat of the question asked by jc711 on 14 July 2022. None of the suggestions there help.
MacBook Pro Apple Silicon
Hi there KeithSlim,
We'd like to learn more to see how we can help. To start, did you set up text message forwarding on both your iPhone and MacBook Pro by following the steps below?
Set up text message forwarding
1. On your iPhone, iPad, or iPod touch, go to Settings > Messages > Send & Receive. On your Mac, open Messages, choose Messages > Preferences, then click iMessage. Make sure that you're signed in to iMessage with the same Apple ID on all your devices.
2. On your iPhone, go to Settings > Messages > Text Message Forwarding.*
3. Choose which devices can send and receive text messages from your iPhone. If you're not using two-factor authentication for your Apple ID, a verification code appears on each of your other devices: enter that code on your iPhone.
As long as your iPhone is turned on and connected to Wi-Fi or a cellular network, new SMS/MMS texts can be sent and received on the devices that you added
iCloud now keeps your entire messages history updated and available on all your devices — even when you set up a new device. Learn how to keep all your messages in iCloud.
You'll find this information here: Forward SMS/MMS text messages from your iPhone to your Mac or iPad - Apple Support
Do you have Messages in iCloud turned on for both devices?
Set up iCloud for Messages on your iPhone, iPad, or iPod touch
1. On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud.
2. Do one of the following:
- iOS 16, iPadOS 16, or later: Tap Show All, tap Messages, then turn on Sync this [device].
- iOS 15, iPadOS 15, or earlier: Turn on Messages.
Any messages currently stored in iCloud are now accessible on your device, and any new messages you receive on your device will be stored in iCloud.
3. To make sure you can see your messages on all your devices, also check the following:
- iMessage account: On your iPhone, iPad, or iPod touch, go to Settings > Messages > Send & Receive. Make sure that you’re signed in to iMessage with the same Apple ID. You can choose which email addresses and phone numbers you want to send and receive messages from on each device.
- Text message forwarding: If you want to receive SMS and MMS messages on all your devices, go to Settings > Messages > Text Message Forwarding on your iPhone. Turn on text message forwarding for each device. For more information, see the Apple Support article How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac.
To see messages stored in iCloud, open the Messages app.
Set up iCloud for Messages on your Mac
1. In the Messages app on your Mac, do one of the following:
- macOS Ventura: Choose Messages > Settings, click iMessage, then select Enable Messages in iCloud.
- macOS 12 or earlier: Choose Messages > Preferences, click iMessage, then select Enable Messages in iCloud.
2. Select which email addresses and phone numbers you want to send and receive messages from on your Mac.
Any messages currently stored in iCloud are now accessible on your Mac, and any new messages you receive on your Mac will be stored in iCloud.
Note: If you want to see SMS and MMS messages on your Mac, see the Apple Support article How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac.
To see Messages stored in iCloud, open the Messages app.
Learn more about how that works here: Set up iCloud for Messages on all your devices - Apple Support
Send over these details, and we'll take a closer look from there.
Thanks!
Hi there KeithSlim,
We'd like to learn more to see how we can help. To start, did you set up text message forwarding on both your iPhone and MacBook Pro by following the steps below?
Set up text message forwarding
1. On your iPhone, iPad, or iPod touch, go to Settings > Messages > Send & Receive. On your Mac, open Messages, choose Messages > Preferences, then click iMessage. Make sure that you're signed in to iMessage with the same Apple ID on all your devices.
2. On your iPhone, go to Settings > Messages > Text Message Forwarding.*
3. Choose which devices can send and receive text messages from your iPhone. If you're not using two-factor authentication for your Apple ID, a verification code appears on each of your other devices: enter that code on your iPhone.
As long as your iPhone is turned on and connected to Wi-Fi or a cellular network, new SMS/MMS texts can be sent and received on the devices that you added
iCloud now keeps your entire messages history updated and available on all your devices — even when you set up a new device. Learn how to keep all your messages in iCloud.
You'll find this information here: Forward SMS/MMS text messages from your iPhone to your Mac or iPad - Apple Support
Do you have Messages in iCloud turned on for both devices?
Set up iCloud for Messages on your iPhone, iPad, or iPod touch
1. On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud.
2. Do one of the following:
- iOS 16, iPadOS 16, or later: Tap Show All, tap Messages, then turn on Sync this [device].
- iOS 15, iPadOS 15, or earlier: Turn on Messages.
Any messages currently stored in iCloud are now accessible on your device, and any new messages you receive on your device will be stored in iCloud.
3. To make sure you can see your messages on all your devices, also check the following:
- iMessage account: On your iPhone, iPad, or iPod touch, go to Settings > Messages > Send & Receive. Make sure that you’re signed in to iMessage with the same Apple ID. You can choose which email addresses and phone numbers you want to send and receive messages from on each device.
- Text message forwarding: If you want to receive SMS and MMS messages on all your devices, go to Settings > Messages > Text Message Forwarding on your iPhone. Turn on text message forwarding for each device. For more information, see the Apple Support article How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac.
To see messages stored in iCloud, open the Messages app.
Set up iCloud for Messages on your Mac
1. In the Messages app on your Mac, do one of the following:
- macOS Ventura: Choose Messages > Settings, click iMessage, then select Enable Messages in iCloud.
- macOS 12 or earlier: Choose Messages > Preferences, click iMessage, then select Enable Messages in iCloud.
2. Select which email addresses and phone numbers you want to send and receive messages from on your Mac.
Any messages currently stored in iCloud are now accessible on your Mac, and any new messages you receive on your Mac will be stored in iCloud.
Note: If you want to see SMS and MMS messages on your Mac, see the Apple Support article How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac.
To see Messages stored in iCloud, open the Messages app.
Learn more about how that works here: Set up iCloud for Messages on all your devices - Apple Support
Send over these details, and we'll take a closer look from there.
Thanks!
Thank you Sparks0829. Your first guess was the correct one. When checking my iPhone Settings, I found that the Text Message Forwarding list had my new MacBook Pro turned off. When I turned it on, my problem went away.
SMS Messages not delivered from my MacBook Pro
