Macbook Pro (A1708) running Venture, fails to detect USB-C display (Samsung S80UA)

Question

Macbook Pro (A1708) running Venture, fails to detect USB-C display (Samsung S80UA)

Hello,

After updated to Venture I received a Samsung S80UA monitor that is promoted as USB-C for power delivery and display, my A1708 doesn't detect the monitor for either display or power. I've tried both the included USB-C cable from Samsung, along with a Thunderbolt 3 USB-C from Spigen neither works.

A USB-C to HDMI adapter does allow the monitor to be detected. My question is, is my model unable to display over USB-C? Or any advice?

Is this an OS issue, monitor issue, or a settings issue?

Thank you in advance!

MacBook Pro 13″, macOS 13.0

Posted on Dec 7, 2022 12:27 PM

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Answer 1

Dec 7, 2022 5:32 PM in response to Exciting_Instance

The Samsung S80UA User Manual doesn't mention Apple Macs at all. Only Windows PC's. It supposedly has USB-C but unknown exactly how the display is handled. There is literally one search result for the word, Thunderbolt and no other technical details.

I would purchase a USB-C to DisplayPort cable and connect that way. You can likely charge the Mac with the USB cable as it should deliver 90W but there is something with the display connectivity that's not working on Mac.

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Answer 2

Dec 7, 2022 5:49 PM in response to James Brickley

I found it listed under a 4k WFH list for MBP. I have a USB-C to HDMI and get 4k at 60hz (the max specs for the monitor) but my frustration has been that my MPB fails to even charge or acknowledge that it's connected to anything which has brought me here.

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Macbook Pro (A1708) running Venture, fails to detect USB-C display (Samsung S80UA)

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