Refund for manufacturing fault

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Refund for manufacturing fault

There was a manufacturing fault with my new Apple Watch, because of it the microphone didn’t work anymore.

After sending it for repair, Apple gave me a new Apple Watch because they couldn’t repair my Watch.

I bought a screen protector for my previous Apple Watch, but because it was send for repair it was taken off.

Because I couldn’t do anything to prevent the microphone from breaking down (manufacturing fault, and I take care of the Watch as if it is my baby :) ), I would like a refund for my screen protector. Where is it possible to request one?

Apple Watch Series 8

Posted on Dec 8, 2022 6:24 AM

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Answer 1

Top-ranking reply

lobsterghost1

Level 10

149,670 points

Dec 8, 2022 11:59 AM in response to zenon210

To my knowledge, Apple's policy will not refund you for a screen protector which you didn't buy from Apple and couldn't be returned from a defective watch. You can certainly try, but you'll very likely find out Apple will not refund the cost of an item such as a screen protector. Apple is only responsible for delivering you a watch. They are not responsible for accessories you installed on the watch you sent them.

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Answer 2

Rudegar

Level 10

173,814 points

Dec 8, 2022 8:40 AM in response to zenon210

This is a user forum, you are not addressing apple here just fellow users

you can try contacting apple Support -> Get Support (apple.com)

and or give them feedback -> Product Feedback - Apple

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Refund for manufacturing fault

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