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Community members who reach Level 5 in the community can create User Tips to share knowledge about Apple products.
Check out this User Tip created by a brody: What is in a name, Mac OS X, OS, etc.
After upgrading to Ventura, when I enter or paste text into the Location field for a new or existing Calendar entry, the app crashes every time. The calendar on which the entry is added or updated is via CalDav using Synology Calendar. A crash does not occur under identical steps when using a different calendar such Home on my Mac.
iMac 27″, macOS 13.0
MacBook Pro with Apple silicon and latest version of DSM.
Must be something to do with Calendar checking Maps to complete the location or something.
As an Apple Application an will default to their iCloud account so the same CalDav steps won't work! So you have to change it's location to what cloud system!
Can you explain what you are saying?
Everyone needs to report this to Apple support. They will ask you to try a few things which is a pain in the _ _ _. For example, this includes checking to see if it's a problem with another Synology account to rule an account issue out as a problem. Once you try their few "ideas", they will have a higher level support person call you. All should do this. It's probably the only way this gets fixed. Who has done it?
It's interesting that it isn't working for everyone. It is now working for me on 13.4.1. Then again, the solution of deleting files from ~/Library also worked for a few days until it stopped, so I'll save the champagne until Monday.
The change log for 13.4.1 does not mention bug fixes, just "This update provides important security fixes and is recommended for all users."
I did create a ticket and continued escalating this through to senior tech support who looked through my logs and didn't find anything interesting. She eventually realized that this is a bug and a defect had been open in their system for this.
However, something else is going on. If I go to
Calendar->Accounts->Add Accounts...->Add Other Account->CalDav acccount->Change Account Type to 'advanced'->Cancel
The dialog to create an account remains on the screen, but is empty. There's no way to close or cancel from it except for Force Quit. Oddly, this does not happen if I begin the same process from Calendar->Add Account...
Apple doesn't care. This was reported in 2022 already after the regression was introduced with macOS 13 Ventura. The issue has status "open". Synology is aware as well and claims to have reached out to Apple.
Last week tried a few times to escalate this via Telephone but that is a hopeless endeavor. This depends a lot how competent support staff is so your mileage may vary, but in my case the staff was rather incompetent and not interested in gathering all available info. I gave them the URL to this discussion here but they insisted on me creating a screenshot and sending the screenshot via their file upload link instead of justing writing it down. 🤦
The longer I use Apple products the less I become hopeful, they can manage to resolve essential issues. I also become less interested in macOS overall to be honest. It just seems like a waste of time if Apple is not willing to take user reports seriously.
Well spoken. Unfortunately Windows or Linux are not an option. But you're right.
I'm sick of iOS and iPadOS. Still like macOS but that became less the last months.
This was reported in 2022 after the regression was introduced with macOS 13 Ventura. The issue currently has status "open". Synology is aware as well and claims to have reached out to Apple.
Last week tried a few times to escalate this via telephone. Success depends a lot on support staff, so your mileage may vary.
The longer I use Apple products the less I become hopeful, they can manage to resolve issues around essential functionality. I also become less interested in macOS overall to be honest.
The last resort to prevent engineering from actually looking into this is, Apple asking to create a fresh install on a new volume. If anybody has the resources, please create a new volume with macOS Ventura without iCloud and no other calendar accounts except the one resulting in the crash.
Then send sys diagnose and crash log to mothership and hope, that finally engineering is willing to actually look into this problem.
No big surprise, the 13.4.1 upgrade fixed the problem for 5 hours. It's failing again.
Same here. Worked a few times, now no more. I am so fed up with Apple...
Nobody will be surprised that macOS 13.5 does not address this issue. Apple couldn't care less. 🙄
Intention? I think they want us to use iCloud. No one can be that ignorant by accident.
Still not fixed with Sonoma. Speechless.
Confirmed that this crasher bug is persisting in macOS Sonoma 14.0 (23A339). Speechless indeed 🤯
Calendar macOS Ventura crashes on entering location field contents
