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User profile for user: bar_keep
bar_keep Author
User level: Level 1
4 points

airprint is enabled but my iphone can't see it

airprint is enabled on my Brother printer but my iphone can't see it

Posted on Dec 9, 2022 12:37 PM

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User profile for user: bar_keep
bar_keep Author
User level: Level 1
4 points

Posted on Dec 10, 2022 9:23 AM

Thank you Jan. Yes, your assumption is correct, same network. I recently replaced my cable modem box, installed an Eero mesh system (I love the Eero system, it really fixed my dead spots), a new 5-port network switch. Bad me. I should have known with all the changes to power down everything and repower. I did just that after I posted for help and my Brother printer popped right up as a printer on my iPhone. I appreciate the feedback. It confirmed what I should have done. Ya'll have a good Holiday. Thank you.

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User profile for user: bar_keep
bar_keep Author
User level: Level 1
4 points

Dec 10, 2022 9:23 AM in response to Jan Hedlund

Thank you Jan. Yes, your assumption is correct, same network. I recently replaced my cable modem box, installed an Eero mesh system (I love the Eero system, it really fixed my dead spots), a new 5-port network switch. Bad me. I should have known with all the changes to power down everything and repower. I did just that after I posted for help and my Brother printer popped right up as a printer on my iPhone. I appreciate the feedback. It confirmed what I should have done. Ya'll have a good Holiday. Thank you.

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User profile for user: Jan Hedlund
Jan Hedlund
User level: Level 7
23,407 points

Dec 9, 2022 3:36 PM in response to bar_keep

Hi,


Would it be correct to assume that the Brother printer and the iPhone are connected to the same network (Wi-Fi router)?


If there is a problem with AirPrint device discovery, you could try the following procedure (in this order, with these waiting times): Power off the Wi-Fi router, the printer, the iPhone, and all other connected devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the iPhone. Finally, power on all other devices/computers

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User profile for user: Jan Hedlund
Jan Hedlund
User level: Level 7
23,407 points

Dec 10, 2022 10:46 AM in response to bar_keep

You're welcome! Glad to hear that it is working.

If applicable/necessary/possible, you may want to connect the Brother printer by Ethernet to the Wi-Fi router (instead of wirelessly). AirPrint works with wireless or wired network connections.

See also this article: https://help.brother-usa.com/app/answers/detail/a_id/73618/~/compatibility-with-5-ghz%2C-dual-band-wireless-router%2C-or-mesh-networks

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airprint is enabled but my iphone can't see it

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