You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

NEIL493 Author

Level 1

8 points

Trying to downgrade iCloud storage to 5gb, the no-cost option. The "Done" button is always ghosted and cannot downgrade. How can I do this?

How do I get the "Done" button to unghost?

iPhone 12

Posted on Dec 9, 2022 2:01 PM

Top-ranking reply

FoxFifth

Level 10

472,095 points

Posted on Dec 9, 2022 2:13 PM

If you cannot select Done, see the following from Downgrade or cancel your iCloud+ plan - Apple Support

Tap Done. If you can't tap Done, make sure that you're signed in with the same Apple ID that you use for your iCloud+ plan. You can also try following these steps on a different device. If you still need help, contact Apple Support.

View in context

Trying to downgrade iCloud storage to 5gb, the no-cost option. The "Done" button is always ghosted and cannot downgrade. How can I do this?

Similar questions