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NEIL493 Author

Level 1

8 points

Trying to downgrade iCloud storage to 5gb, the no-cost option. The "Done" button is always ghosted and cannot downgrade. How can I do this?

How do I get the "Done" button to unghost?

iPhone 12

Posted on Dec 9, 2022 2:01 PM

Top-ranking reply

FoxFifth

Level 10

472,107 points

Posted on Dec 9, 2022 2:13 PM

If you cannot select Done, see the following from Downgrade or cancel your iCloud+ plan - Apple Support

Tap Done. If you can't tap Done, make sure that you're signed in with the same Apple ID that you use for your iCloud+ plan. You can also try following these steps on a different device. If you still need help, contact Apple Support.

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Trying to downgrade iCloud storage to 5gb, the no-cost option. The "Done" button is always ghosted and cannot downgrade. How can I do this?

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