Update crash
Good morning everyone, while installing new software (Ventura), my husband unintentionally closed the macbook, the installation crashed and now the macbook won't turn on. Can you help me?
MacBook Pro
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Good morning everyone, while installing new software (Ventura), my husband unintentionally closed the macbook, the installation crashed and now the macbook won't turn on. Can you help me?
MacBook Pro
Hi giuliet87,
I'm sorry to hear that your MacBook isn't turning on after a software installation crashed. There are a few potential solutions you can try to get your MacBook up and running again.
First, try resetting the SMC (System Management Controller) on your MacBook. This can sometimes fix issues with power and other hardware-related problems. To reset the SMC, follow these steps:
If resetting the SMC doesn't work, you may need to try booting your MacBook in Safe Mode. Safe Mode is a diagnostic mode that can help you troubleshoot problems with your Mac. To boot your MacBook in Safe Mode, follow these steps:
Once your MacBook is in Safe Mode, try installing the software again and see if the problem persists. If it doesn't, then you may have a problem with one of the other apps or services on your Mac. You can try disabling them one at a time to see if that fixes the problem.
If none of these steps help, it's possible that there is a hardware problem with your MacBook. In that case, it's best to take it to an Apple store or an authorized service provider for further assistance.
Hi giuliet87,
I'm sorry to hear that your MacBook isn't turning on after a software installation crashed. There are a few potential solutions you can try to get your MacBook up and running again.
First, try resetting the SMC (System Management Controller) on your MacBook. This can sometimes fix issues with power and other hardware-related problems. To reset the SMC, follow these steps:
If resetting the SMC doesn't work, you may need to try booting your MacBook in Safe Mode. Safe Mode is a diagnostic mode that can help you troubleshoot problems with your Mac. To boot your MacBook in Safe Mode, follow these steps:
Once your MacBook is in Safe Mode, try installing the software again and see if the problem persists. If it doesn't, then you may have a problem with one of the other apps or services on your Mac. You can try disabling them one at a time to see if that fixes the problem.
If none of these steps help, it's possible that there is a hardware problem with your MacBook. In that case, it's best to take it to an Apple store or an authorized service provider for further assistance.
Update crash