replaced battery in air tag..can not get it to connect to iPhone

Have changed battery in air tag..followed directions..but can not add air tag to my devices on iPhone..

Posted on Dec 11, 2022 2:30 PM

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9 replies

Dec 13, 2022 7:05 PM in response to applegirl02

Hey applegirl02,


What exactly happens when you tried to set up your AirTag to your iPhone? Do you receive some type of error? If yes, what error do you get?


It looks like you checked out the article about resetting your AirTag. Did you already go through those steps?


Let's make sure that you're following the exact steps as shown on this article: Set up your AirTag using your iPhone, iPad, or iPod touch


Be sure to also check out the section that says 'If you can't set up your AirTag' for some additional steps.


We'll be looking forward to your response!


Best regards.

Dec 15, 2022 5:01 PM in response to judysings

Okay. I do know how to count to five...Every time I would change the battery or just try to connect I would make the battery connect and wait for the five connections and the fifth one never sounded different like it was supposed to .I just ignored it until tonight..I decided to see if I could hear a different sound...I do think it took six times. not five...but I am now connected...thanks for everyones help. and maybe this experience will help someone else...



Dec 14, 2022 10:51 AM in response to BrianK90

I do not get an error. Just keeps searching for air tag..has no connect and says to pull tab on air tag. I have checked several times that I am following all instructions. I bought a different brand of the battery to avoid the coating on Duracell I read about. I did remove air tag from Find My. Maybe that is the problem. I did follow the instructions of "if you can't set up your air tag..Maybe I will just have to purchase a new air tag. Thanks for your response.....

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replaced battery in air tag..can not get it to connect to iPhone

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