My beats fit pro won’t reset the light doesn’t flash white and red

Hi nicolo245,

Thanks for coming to Apple Support Communities for help today.

It does appear you have followed the correct article to reset your Beats. Since you aren't able to complete the reset, your Beats likely require service. We'd suggest reviewing this link where you will find a drop down menu for pricing: Beats Repair & Service.

You can also Contact Apple Support to review service options.

Have a fantastic day!