How do I correct my iPhone from jumping back to the home screen while I’m in other apps? Restarting phone and software update does not work.
iPhone 13 Pro Max, iOS 16
Thanks Less.
I tried all those options on the list. What eventually worked was resetting my phone meaning, erasing everything and starting over again.
JRKnoxville,
Thanks for following up. We're glad to hear you found a way to resolve the issue. Let us know if you're ever in need of assistance.
Have a good one.
Hi JRKnoxville,
Thanks for contacting Apple Support Communities!
We understand that your iPhone is displaying the Home Screen unexpectedly, correct?
Are the apps quitting and you're taken back to the Home Screen? If so, the troubleshooting steps outlined in this article may help you: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
"1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."
We hope this helps you.
Take care!
My iPhone keeps jumping back to the home screen, despite having restarted the phone and software being updated.
