Apple TV+ family sharing- restrictions

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Apple TV+ family sharing- restrictions

My ex husband is sharing his apple tv+ subscription with me and his two children. I have the app on my phone. I've not logged into it before but it's asking for a passcode to remove parental restrictions, which I never set up. I've no idea how I can remove something I've not set up! Any suggestions? My ex says he's never set one up either, other than for Apple TV and I have that passcode, it doesn't work in Apple TV+!!! It's very frustrating. Any help gratefully received.

Posted on Dec 12, 2022 11:13 AM

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Answer 1

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Phil0124

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Level 10

205,243 points

Dec 12, 2022 11:16 AM in response to jemma93

The Parental restrictions are set per device. They would not be something your Husband would have set up himself for it.

Check in Settings ➡️ Screen Time ➡️ Content & Privacy Restrictions ➡️ Content Restrictions and make sure things there are not restricted. You may be prompted for your own Screen Time passcode to make those changes.

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Answer 2

jemma93 Author

Level 1

4 points

Dec 12, 2022 11:29 AM in response to Phil0124

Thanks. Have checked and nothing restricted on my phone app. It's only when I'm trying to access Apple TV+ in Sky. That's when I can't access the programme I want to watch without the passcode I don't have🤦🏻‍♀️

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Answer 3

Dec 12, 2022 12:03 PM in response to jemma93

By Sky do you mean the Sky Tv box? https://www.sky.com/help/articles/set-up-parental-controls-on-your-tv

There may be parental controls there too for the Sky Settings.

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Apple TV+ family sharing- restrictions

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