New Apple Watch Ultra won't connect with Technogym Stepper & Bike

Hi guys, I love using NFC to connect my apple watch 7 series to my technogym gear.. works great. Bought a brand new ultra watch a few weeks ago, BUT it will not connect to the same technogym equipment!


I hold the watch next to the nfc sensor, and the watch buzzes, says "waiting" then after 30 seconds times out and says cannot connect.


  1. Yes, I have already tried restarting my apple watch
  2. Yes, I have already tried restarting the technogym equipment
  3. It does the same on two different equipments + they were working with my previous apple watch (7 series).
  4. I've downloaded the technogym app, but no difference, and actually that doesn't use NFC/Bluetooth to connect to the gym equipment, it uses wifi and internet to update.


Its so frustrating, because I really use my apple watch for this specific purpose in the gym. Any ideas? Should I sell my ultra and go back to the 7 series??

Apple Watch Ultra

Posted on Dec 13, 2022 12:42 AM

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Posted on Dec 15, 2022 7:57 AM

Hey spencertarring,


We'd recommend checking out this resource from Technogym as it provides steps to help troubleshoot Apple Watch connections to their equipment: Connect Apple Watch to your equipment


If that doesn't help, we'd recommend reaching out to Technogym for the best information and assistance. You can find their support page here: Technogym Customer Support


Thanks!

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Question marked as ⚠️ Top-ranking reply

Dec 15, 2022 7:57 AM in response to spencertarring

Hey spencertarring,


We'd recommend checking out this resource from Technogym as it provides steps to help troubleshoot Apple Watch connections to their equipment: Connect Apple Watch to your equipment


If that doesn't help, we'd recommend reaching out to Technogym for the best information and assistance. You can find their support page here: Technogym Customer Support


Thanks!

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New Apple Watch Ultra won't connect with Technogym Stepper & Bike

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