iPhone 12 Pro Max camera freezes in portrait mode

My camera is freezing up whenever I try sliding over to portrait mode. I also noticed that when I pull down the drop down menu when this is happening the flashlight icon is flickering on and off rapidly. It is as if the flashlight is preventing portrait mode to work. Has anyone experienced this or have any idea of what to do? I’ve tried updating and a hard reset already.

iPhone 12 Pro Max, iOS 16

Posted on Dec 13, 2022 7:46 AM

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1 reply

Dec 15, 2022 11:01 AM in response to Wakxix

Hello Wakxix,


Welcome to Apple Support Communities! It sounds like you need help with your device freezing up. We completely understand why you'd reach out, and are happy to help.


Does this only occur when using the camera app itself? Have you tried a restart?


Restarting may help as it can clear minor issues: Restart your iPhone


If restarting doesn't help, you may want to have Apple run a diagnostics on your device to check for internal issues: Contact Apple for support and service


Please have a look and let us know if this helps! 


Cheers! 

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iPhone 12 Pro Max camera freezes in portrait mode

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