Level 1

23 points

iOS 16.2 Homekit problem - other users cannot access the home

Did the 16.2 update yesterday and subsequently updated the Home app only to find that other users now cannot access the home and only see an empty my home page with no accessories showing.

On all hubs (2 x HomePods & 1 x AppleTV), I have also updated the software to the latest released yesterday.

Tried to delete / re-add home on one of the other users devices (my work iPhone, also on 16.2) and it makes no difference. When I try and delete this profile in home from my personal iPhone (which is the resident, owner), get message 'could not modify user's access'

Anyone have the same or any ideas?

thanks

Simon

iPhone 14 Pro Max

Posted on Dec 14, 2022 2:36 AM

Top-ranking reply

rpmartin

Level 1

4 points

Posted on Dec 18, 2022 2:54 PM

FINALLY figured it out. Have been trying to invites Hubs all morning. Discovered he had not turned on iCloud mail. Once I invited him using his iCloud email address rather than the email he assigned to his Apple ID, he could accept the invitation and rock-n-roll as before the 16.2 update.

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Similar questions

56 replies

Dec 14, 2022 10:10 AM in response to swaterhouse

This fix works. Thanks.

benmully

Level 1

16 points

Dec 14, 2022 10:11 AM in response to Ant2484

I tried restarting all hubs but didn't work for me, when I try and remove the user is still says "Could not modify user's access".

HongYip

Level 1

8 points

Dec 14, 2022 10:22 AM in response to swaterhouse

same here

Dec 14, 2022 12:13 PM in response to canercan84

Canercan, I seem to recall a note stating that iPads are no longer eligible to operate as “hub”. Could that be why the iPad was not add-able? Unless I’m wrong about hub status of iPads.

Dec 14, 2022 12:38 PM in response to JimjamsUK

Unfortunately, for me that didn’t work.

Dec 14, 2022 6:42 PM in response to Ant2484

This did it.

thank you!!

drew279

Level 1

8 points

Dec 15, 2022 7:50 AM in response to gatorfjx

Same issue as others. Wife is added but can’t see Home. I can’t remove her now either.

Sarge103

Level 1

8 points

Dec 18, 2022 6:32 AM in response to swaterhouse

Exactly the same issue. Can share home with family members and then can’t delete their invite. Very frustrating

Dec 21, 2022 11:34 AM in response to AlexanderBooher

See my latest answer for a possible solution.

Ant2484

Level 1

13 points

Dec 14, 2022 6:32 AM in response to swaterhouse

Same here

Sarge103

Level 1

8 points

Dec 18, 2022 6:53 AM in response to Sarge103

Fixed, thanks gatorfjx

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iOS 16.2 Homekit problem - other users cannot access the home