Printer presets not saving

Since upgrading to Ventura, my printer presets are not saving. I already had working printer presets in place before upgrading, such as 2 page B&W from drawer three. Part of the preset works. It will print 2 page B&W, but it doesn't pull specifically from drawer three. I've only noticed a problem in the drawer selection and the scaling options. I tried creating new presets and those didn't work either. I also updated the driver and it didn't correct it.


I've read posts from other people will similar issues, but the only responses I see are how to set up a preset. Not knowing how to create a preset is clearly not the issue. It doesn't seem to be printer specific (this happens with my Brother printer and my Canon printer), nor computer specific (this happens with both of my Macs). I had hoped this would be fixed with 13.1, but the problem still exists. Any ideas?

iMac 21.5″ 4K, macOS 13.1

Posted on Dec 14, 2022 3:18 PM

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56 replies

Apr 1, 2023 12:42 AM in response to bvoyl

I agree. I'm experienced for years on Mac printing. Since updating to Ventura, including 13.3, any time a paper tray option is selected such as Tray 1, Tray 2, Tray 1 (manual) the presets always revert to AutoSelect. So each time I use a preset I must drill down to the manual tray option. Another annoying thing is that is used to work on my legacy HP in USB but now it will not work at all in Ventura 13.3. Only AutoSelect and AutoFeed will allow a page to print. Yes, I was on with hp support for 3 hours and no amount of restore, remove, generic, wireless, USB options altered this bug. Seems like it is an issue in Ventura that affects how any drivers (which have not been changed for years by Apple as AirPrint drivers. Very frustrating indeed.

May 26, 2023 2:34 PM in response to bvoyl

Years ago MacOS would not remember "Canon" presets, or Canon would not remember, or whatever. The big Epsons would do it too. Then they all figured something out. Everything was working great with MacOS and the Canon PRO4000 through Big Sur, then they "improved" the printing in Ventura. The new interface sucks, buries everything, does not remember presets, but at least it does not change print colors. So you get to set paper, sizes, etc., for every different print you make.. Just when you thought you were out,,,,,,

OK, this reply does not help other than to let you know you are not alone....

Jun 1, 2023 1:07 PM in response to bvoyl

OK, I think I sorted it out. Whatever software you're printing and trying to save your presets from (in my case Photoshop), change it with something else (in my case Firefox), save your preset in that other software, then your preset will be available in your intended software as well.


I tried for weeks to save presets from the print dialog that Photoshop provides. Nothing worked. I switched to Firefox, saved my preset in Firefox, then found the preset in Photoshop, alive, well and working as expected. I hope this helps.

Jun 2, 2023 8:49 AM in response to LemmyIan

no it doesn't help. we never had problems with the preset. what we do have is the tray settings. that's the only bug here. "tray settings" is automatically going to auto select and not holding on to the tray we chose. Yes also in presets. but the problem is not the presets cuz all other chosen options in presets hold, its only the tray selection which doesn't hold when leaving that screen or in presets.

Printer presets not saving

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