Printer presets not saving

no it doesn't help. we never had problems with the preset. what we do have is the tray settings. that's the only bug here. "tray settings" is automatically going to auto select and not holding on to the tray we chose. Yes also in presets. but the problem is not the presets cuz all other chosen options in presets hold, its only the tray selection which doesn't hold when leaving that screen or in presets.

Hi LemmyIan,

Could you go into a little more detail on what you did. I cleared my presets and created one which uses the second tray on my printer. I tried what you described in Firefox but Apple is still not remembering which tray to use.

Thanks.

My print dialogue does not look like that at all , maybe it’s your printer that has a different dialogue page , I have Xerox and Oki and both look different so I don’t know what to say. U sure u updated to Ventura?

I'm not sure why but maybe u right its the printer. but I have a few Xerox machines and 2 Oki different machines with different software. and in any program its just switching back to auto select even in Firefox its not holding at all, even for a second u go away from that screen - clicking print u come back its back to auto select. the only reason it is possible to print to certain trays through Firefox or Chrome or Safari, is because the print button on all 3 browsers are right by the same screen. so it works for 1 time only. but any other program which has an ok button first and then print, after the ok is clicked it switches back automatically to auto select. but your solution is just not working at all the preset in any program even in Firefox switches by the tray to auto select. I don't know. something not adding up, it's completely not working. Is your machine Mac Studio or something else. maybe it has to do also. because I cant believe that just your printer specifically does work and I have 6 other printer software or 7 I think, and all are not working only yours. does not make sense. and it seems from all indicators that the issue is not printer software related. something telling me we are not on same page.

Booting into safe mode is a suitable support suggestion sometimes, although here it is effectively useless.

VPNs serve a legitimate purpose on MacOS, applications like 'Suspicious Package' for Package Inspection is useful. Applications like 'TaskExplorer', 'KnockKnock' or 'Grand Perspective' are all valid and useful tools for ensuring your Macbook is free from anything potentially harmful and clean.

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so today I thought lets do something maybe it will help. I removed all printers. went to Xerox website, went to oki website. downloaded the latest drivers and installed anew everything. u think this helped NOOOOOO! it just made things worse. now i think all the messages are right, because until now I basically only had issues with the tray going back to auto select, now all settings are not saving. this is craziness beyond belief!!!!!!!!

another problem I realized. when selecting more than 1 copy lets say 2 copies or more in the printer dialoge window. 1. it does not give u the option to collate. 2. when the 2 copies hold - which is like 1 of 10 times - it sends the document 2 times to the printer. so if its a heavy document it takes very long to print. crazy crazy crazy beyond!!!!!!!!!!! the printer system in Ventura is soooooooo messed up its crazy. I just cant believe this from apple.

I am trying to save specific color settings for sublimation printing and I am also no longer able to save any presets, it's stupid annoying because I have to change so many settings each time I want one print. Any fixes yet?

I am having a similar issue with Ricoh printers at work and printing booklets from Ventura (multiple Macbooks tested). The A4 Booklet preset will not save/remember the A3 paper size we have chosen and defaults to A4 which makes an A5 booklet, it also won't remember staple settings requiring us to change both before every print job. It has added a lot of extra work to an already busy time of year.

I stumbled upon this issue after dropping 3k on a M2 MBP that was going to be doing a lot of printing on business level copiers (multiple trays, finishers, etc.). The lack of print presets was so disruptive to getting work done I ended up just saving files to be printed to a shared drive and printing from a windows machine in the office. Because the hardware was brand new I didn't have the option of downgrading to a previous version of Mac OS.

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somewhat. but not really like its holding on to the settings u set, but not for long lets say after a few minutes it goes back to the defaults, even when the app or program is still open. and presets are not saving with the settings you set it to, not at all.

I run my printing business with Macs and we are having the same problem. It's infuriating we pay for the software that runs our printers and the problem is coming from MAC OS. We've tried everything (really everything I have a computer science degree and have spend over 12 hours on this problem) the print settings will not save. I'm thinking of switching our business over to Windows I can't believe I'm saying it!

I'm going through this delightful scenario now, too. I jumped several versions of OS & am now on Sonoma & having the same problems with presets (Brother & a brand new Epson - which WAS working early December, now it's not). I have also LOST all the detail color management choices that I had beforehand (both printers), plus the paper choices have changed! I spent some time with Apple support yesterday & they didn't seem to have any idea .......... I'm about to tackle Epson support, but after reading these disheartening posts I don't hold out any hope.

What a crock!!!

Having this problem in macOS 14.2.1, going to try the Print System Reset but don't expect anything to help.

I do a lot of printing via shell scripts and it seems like those settings are being honored, but need to do some further testing. Might be a workaround for this.

Thanks. Reinstalling was my first step. Unfortunately, it didn’t help.