Printer presets not saving

Since upgrading to Ventura, my printer presets are not saving. I already had working printer presets in place before upgrading, such as 2 page B&W from drawer three. Part of the preset works. It will print 2 page B&W, but it doesn't pull specifically from drawer three. I've only noticed a problem in the drawer selection and the scaling options. I tried creating new presets and those didn't work either. I also updated the driver and it didn't correct it.


I've read posts from other people will similar issues, but the only responses I see are how to set up a preset. Not knowing how to create a preset is clearly not the issue. It doesn't seem to be printer specific (this happens with my Brother printer and my Canon printer), nor computer specific (this happens with both of my Macs). I had hoped this would be fixed with 13.1, but the problem still exists. Any ideas?

iMac 21.5″ 4K, macOS 13.1

Posted on Dec 14, 2022 3:18 PM

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56 replies

Jul 13, 2023 6:59 PM in response to bvoyl

I stumbled upon this issue after dropping 3k on a M2 MBP that was going to be doing a lot of printing on business level copiers (multiple trays, finishers, etc.). The lack of print presets was so disruptive to getting work done I ended up just saving files to be printed to a shared drive and printing from a windows machine in the office. Because the hardware was brand new I didn't have the option of downgrading to a previous version of Mac OS.



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Jul 25, 2023 7:25 AM in response to tripphuff

its not fixed it was now released. so I'll give u exactly what is working and what is not working:

  1. so in Adobe programs or other apps that are not apple it basically holds the tray selection but then when u select different setting for example hi res or other things it again goes back to autoselect the tray. CRAZY!!!!!!.

1.a. in adobe programs the preset doesn't work at all, even u set the preset in another app or program or even if u set it here, it does not have the preset settings u set them to CRAZY!!!!!!!

2.Apple apps: I tried this with notes. it doesn't hold only for once. after u do print and u come back lets say u wanna print again with a correction, its back to auto everything also the hi res is back to low res. and everything else. CRAZY!!!!!

2.a. but here u have if u use preset yes preset works. but why should I need to make a preset for every option I wanna to, lets say now all defaults I want to use besides the tray lets say, its all CRAZY CRAZY CRAZY BEYOND BELEIF!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Jul 28, 2023 7:42 AM in response to bvoyl

I have noticed that if I save the preset from an Apple app it will stick. I usually use Acrobat to print PDFs. I saved a preset, but next time I wanted to use this preset it was back to the default settings. Then I opened the PDF in Preview app and saved the preset from there. This time the preset retains the settings. I can also use the preset in Acrobat. It all works.

Aug 8, 2023 1:22 PM in response to bvoyl

Setting up and saving the preset in an app other than Photoshop (I used Firefox) seems to have done the trick for now. I find the quality setting for my Canon prints from photoshop wasn't sticking before. But I always found I had to CONSTANTLY check to make sure the Mac didn't override my save. I have a set of instructions for myself and in bold it says CHECK THE QUALITY SETTINGS before printing.

Sep 28, 2023 6:00 PM in response to bvoyl

I just installed Sonoma and hoped the printing problems resolved. Nope! I cannot believe this problem from Apple. Any recent driver for my Brother laser printer will not work. Presets will not save and printing files longer than 15 pages freeze and self delete. I have returned to Brother's CUPS drivers from 3 years ago and generally this solves the problems. There is no way Apple is not aware of this issue. I believe they check this forum, I have personally called them many times before Sonoma and they diligently state they are unaware, suggest reinstalling the OS, nothing works and I get escalated to high level support. They seem unaware of the problem and have absolutely no solutions. I understand other posters in this forum have discovered certain work arounds, like saving presets in only Apple apps... really? Come on Apple, this is totally unacceptable. Printers have not become dinosaurs yet in our "paperless" office!

Printer presets not saving

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