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roshnip3101 Author

Level 1

8 points

My phone has died and won’t start

My iPhone 14 pro max has suddenly died and won’t turn on

iPhone 14 Pro Max

Posted on Dec 15, 2022 6:27 AM

Top-ranking reply

ProustGiulio

Level 10

208,584 points

Posted on Dec 15, 2022 6:31 AM

Try a "forced" restart of your device, using these instructions:--> Force restart iPhone

If the issue persists, it might be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

Since your device is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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My phone has died and won’t start

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