Bought a new series 8 gps + cellular here in india but i am unable to use cellular feature of my watch as it shows ‘your jio account is not eligible to enable mobile data on your apple watch contact jio for more information’ please tell the reason and a resolution
Apple doesn't deliver or sell cellular services. The message on the screenshot you posted says their is an issue with your Jio account and to contact Jio.
This is a user to user only forum. We aren't Jio. We aren't Apple. But even if we were Apple, they wouldn't have any control over a carrier and your Jio account. You'll need to elevate this with your carrier.
Apple doesn't deliver or sell cellular services. The message on the screenshot you posted says their is an issue with your Jio account and to contact Jio.
This is a user to user only forum. We aren't Jio. We aren't Apple. But even if we were Apple, they wouldn't have any control over a carrier and your Jio account. You'll need to elevate this with your carrier.
You need to speak with your carrier Jio.
Final update- tried setting up cellular again today morning and it worked and just took a minute or two . I think that was a server error yesterday
No other carrier in india provides cellular connectivity on prepaid 🙁
If I wasn't happy with my cellular provider, I'd switch to another cellular provider.
I called their customer care several times today but no resolution from their side
You are right on your side but what can a consumer like me do if the carrier ones like jio don’t provide proper service
Ok i’ll try
Maybe that's why your account isn't eligible for Apple Watch cellular service. I've read where prepaid plans can cause issues with Apple Watch service.
You still need to resolve this with your carrier. We simply cannot help you.
Error while setting up cellular data usage on iwatch
