The noise mode button on the airpods max stops working.

I was listening to music when I wanted to switch to noise cancellation and it didn't work and I unlinked them to reconnect them and then I realized that the button stopped working

Posted on Dec 15, 2022 11:08 AM

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3 replies

Dec 18, 2022 10:58 AM in response to Benjamint184

Hello Benjamint184,


Are you able to switch between noise-control modes on your paired device? We ask because we want to make sure this is not a software issue between your device and AirPods Max. AirPods Pro and AirPods Max Active Noise Cancellation and Transparency mode - Apple Support


"Switch between noise-control modes on your iPhone or iPad

  1. Open Control Center on your iOS or iPadOS device.
  2. While wearing your AirPods Max or both AirPods, touch and hold the volume slider until you see the additional controls.
  3. Tap the Noise Control icon  in the lower-left corner.

Noice cancellation and transparency modes on iPhone

4. Tap Noise Cancellation, Transparency, or Off."

 

If this works, the button on your AirPods might have a hardware issue that will require service. You can reach out to Apple Support directly here, if this is the case: Get Support


Take care.


Dec 18, 2022 3:42 PM in response to Benjamint184

Benjamint184,


We'd like to clarify, are you referring to the Touch control on the stem of your AirPods or the physical button on your charging case? Also, since unpairing your AirPods have you been able to re-pair them? These details, in addition to any you feel are relevant, can help facilitate additional replies from the community.


Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

The noise mode button on the airpods max stops working.

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