You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello everyone,
Ever since i upgraded to the Ventura system on my mac, i have had a recurring facetime problem. If i have an incoming facetime call, it will ring on my mac but the picture/pick up button does not appear. I also cannot open the facetime app. However, it does ring normally on my phone and i am able to answer. Once i answer, i then have to transfer the call to my mac. it's cumbersome to say the least. What am i doing wrong?
MacBook Air, macOS 12.6
Hi mititica
Welcome to the Apple (user-to-user) Community.
Re: "recurring FaceTime problem"
This Apple Support article explains how things should work in FaceTime using Ventura.
Answer calls in FaceTime on Mac – Apple Support
If you find Factime isn't working as expected:
First try quitting the FaceTime app, Restarting Mac, and signing back in to Mac & FaceTime.
Check if all is in order now.
If needed:
What to do: If FaceTime isn't working on your Mac – Apple Support
or
If you haven't already, you may want to update to the newest version: Mac OS 13.1
What's new in the updates for macOS Ventura - Apple Support
If the situation still persists:
You might want to send feedback to Apple:
All the best :-)
Hi mititica
Welcome to the Apple (user-to-user) Community.
Re: "recurring FaceTime problem"
This Apple Support article explains how things should work in FaceTime using Ventura.
Answer calls in FaceTime on Mac – Apple Support
If you find Factime isn't working as expected:
First try quitting the FaceTime app, Restarting Mac, and signing back in to Mac & FaceTime.
Check if all is in order now.
If needed:
What to do: If FaceTime isn't working on your Mac – Apple Support
or
If you haven't already, you may want to update to the newest version: Mac OS 13.1
What's new in the updates for macOS Ventura - Apple Support
If the situation still persists:
You might want to send feedback to Apple:
All the best :-)
facetime calls
